Desktop Support Technician (EUC)
English & Spanish Required | Spain | 100% On-site
Are you passionate about technology and enjoy helping users solve technical issues? Join Cognizant and become part of an international team supporting a modern workplace environment with the latest digital workplace technologies.
Why choose Cognizant?
Modern Technologies
Work with Microsoft 365, Windows 11, Intune, and enterprise support tools.
International Environment
Collaborate with global teams and use your English and Spanish skills every day.
Continuous Learning
Access training platforms, certifications, and career development opportunities.
Career Growth
Develop your expertise in End User Computing and Workplace Services while building your long-term career at Cognizant.
Supportive Team Culture
Join a collaborative team where knowledge sharing and teamwork are key.
What you'll do
- Provide on-site deskside support to end users.
- Manage incidents and requests through ServiceNow.
- Install, configure, and troubleshoot hardware and software.
- Support Windows devices, laptops, desktops, tablets, and mobile devices.
- Provide support for Microsoft 365 applications.
- Perform hardware replacements and device upgrades.
- Support Windows 11 deployments and imaging activities.
- Manage inventory, asset tracking, and hardware requests.
- Coordinate equipment shipments and vendor deliveries.
- Create and maintain technical documentation and knowledge articles.
What we're looking for
Mandatory
- Experience in Desktop Support, Deskside Support, IT Support, or EUC environments.
- Experience with ServiceNow ticket management.
- Strong knowledge of Microsoft 365 and Windows environments.
- Hands-on experience troubleshooting hardware and software issues.
- Excellent customer service and communication skills.
- Fluent English and Spanish.
Nice to Have
- Experience with Microsoft Intune and mobile device management.
- Windows 11 imaging and deployment experience.
- Asset and inventory management experience.
What we offer
- Permanent contract.
- Competitive salary package.
- Restaurant tickets.
- Referral program.
- Training and certification opportunities.
- International and collaborative work environment.
Please note: This position is 100% office-based and requires daily on-site presence to provide hands-on support to end users and manage workplace devices.
Ready for your next challenge?
Apply now and join Cognizant as a Desktop Support Technician (EUC), helping deliver an outstanding technology experience to users every day.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
