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Desktop Support Technician (EUC)

00070046321

Desktop Support Technician (EUC)

English & Spanish Required | Spain | 100% On-site

Are you passionate about technology and enjoy helping users solve technical issues? Join Cognizant and become part of an international team supporting a modern workplace environment with the latest digital workplace technologies.

Why choose Cognizant?

Modern Technologies
Work with Microsoft 365, Windows 11, Intune, and enterprise support tools.

International Environment
Collaborate with global teams and use your English and Spanish skills every day.

Continuous Learning
Access training platforms, certifications, and career development opportunities.

Career Growth
Develop your expertise in End User Computing and Workplace Services while building your long-term career at Cognizant.

Supportive Team Culture
Join a collaborative team where knowledge sharing and teamwork are key.

What you'll do

  • Provide on-site deskside support to end users.
  • Manage incidents and requests through ServiceNow.
  • Install, configure, and troubleshoot hardware and software.
  • Support Windows devices, laptops, desktops, tablets, and mobile devices.
  • Provide support for Microsoft 365 applications.
  • Perform hardware replacements and device upgrades.
  • Support Windows 11 deployments and imaging activities.
  • Manage inventory, asset tracking, and hardware requests.
  • Coordinate equipment shipments and vendor deliveries.
  • Create and maintain technical documentation and knowledge articles.

What we're looking for

Mandatory

  • Experience in Desktop Support, Deskside Support, IT Support, or EUC environments.
  • Experience with ServiceNow ticket management.
  • Strong knowledge of Microsoft 365 and Windows environments.
  • Hands-on experience troubleshooting hardware and software issues.
  • Excellent customer service and communication skills.
  • Fluent English and Spanish.

Nice to Have

  • Experience with Microsoft Intune and mobile device management.
  • Windows 11 imaging and deployment experience.
  • Asset and inventory management experience.

What we offer

  • Permanent contract.
  • Competitive salary package.
  • Restaurant tickets.
  • Referral program.
  • Training and certification opportunities.
  • International and collaborative work environment.

Please note: This position is 100% office-based and requires daily on-site presence to provide hands-on support to end users and manage workplace devices.

Ready for your next challenge?

Apply now and join Cognizant as a Desktop Support Technician (EUC), helping deliver an outstanding technology experience to users every day.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

Making A Meaningful Impact Midnight Blue RGB

Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
CAN Rahul
I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
Can Amita
The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
1 (2)
Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer

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