Technical Manager
About Role:
As a technical Manager provides technical support and coordination for plant infrastructure including Process Control Systems (PCS) and Manufacturing Operations Management/Manufacturing Execution Systems (MOM/MES). The role troubleshoots Windows servers, Nutanix/VMware and endpoints, supports plant connectivity, and coordinates incident resolution and infrastructure changes with plant operations, vendors, and cybersecurity teams including technical documentation, and operational handover.
How You Will Make an Impact
· Provide day-to-day technical support for plant/OT infrastructure supporting PCS and MOM/MES environments.
· Troubleshoot Windows Server, Virtualization, workstations & endpoint issues, coordinating resolution with relevant support teams and vendors.
· Investigate connectivity issues involving TCP/IP, DNS, DHCP, VLANs, and basic switch and network configurations.
· Coordinate incident resolution, problem investigation, and infrastructure changes in alignment with plant operational requirements.
· Work with plant operations, vendors, and cybersecurity teams to address infrastructure issues and support requirements.
· Communicate technical issues, support updates, and handover information in Mandarin Chinese and professional English.
· Maintain technical documentation, troubleshooting records, and operational handover materials.
· Support remote-site troubleshooting and virtualization-related activities where applicable.
· Support plant outages or maintenance related activities.
· Plant floor, networking and other related documentations.
· Assist with project related activities as needed.
Requirements
What You Must Have
- Hands-on plant/OT infrastructure supports experience in PCS and MOM/MES environments.
- Strong Windows Server and endpoint troubleshooting skills.
- Strong Virtualization skills in Nutanix and VMware.
- Working knowledge of TCP/IP, DNS, DHCP, VLANs, and basic switch/network troubleshooting.
- Experience with incident, problem, and change management.
- Strong technical documentation and operational handover skills.
- Nutanix or virtualization experience
- Industrial networking and remote-site support
What We Offer
- Competitive salary aligned with your experience and market benchmarks
- International, diverse & inclusive team culture
- Open team spirit in a technology-driven organisation that values collaboration and innovation
Contact the Recruiter
Megha Nagpal ✉️ [email protected] +31 6 2715 5643
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by applicable law.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
