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Technical Cordinator/Manager

00070746791

Technical Manager

About Role:

As a technical Manager provides technical support and coordination for plant infrastructure including Process Control Systems (PCS) and Manufacturing Operations Management/Manufacturing Execution Systems (MOM/MES). The role troubleshoots Windows servers, Nutanix/VMware and endpoints, supports plant connectivity, and coordinates incident resolution and infrastructure changes with plant operations, vendors, and cybersecurity teams including technical documentation, and operational handover.

How You Will Make an Impact

· Provide day-to-day technical support for plant/OT infrastructure supporting PCS and MOM/MES environments.

· Troubleshoot Windows Server, Virtualization, workstations & endpoint issues, coordinating resolution with relevant support teams and vendors.

· Investigate connectivity issues involving TCP/IP, DNS, DHCP, VLANs, and basic switch and network configurations.

· Coordinate incident resolution, problem investigation, and infrastructure changes in alignment with plant operational requirements.

· Work with plant operations, vendors, and cybersecurity teams to address infrastructure issues and support requirements.

· Communicate technical issues, support updates, and handover information in Mandarin Chinese and professional English.

· Maintain technical documentation, troubleshooting records, and operational handover materials.

· Support remote-site troubleshooting and virtualization-related activities where applicable.

· Support plant outages or maintenance related activities.

· Plant floor, networking and other related documentations.

· Assist with project related activities as needed.

Requirements

What You Must Have

  • Hands-on plant/OT infrastructure supports experience in PCS and MOM/MES environments.
  • Strong Windows Server and endpoint troubleshooting skills.
  • Strong Virtualization skills in Nutanix and VMware.
  • Working knowledge of TCP/IP, DNS, DHCP, VLANs, and basic switch/network troubleshooting.
  • Experience with incident, problem, and change management.
  • Strong technical documentation and operational handover skills.
  • Nutanix or virtualization experience
  • Industrial networking and remote-site support

What We Offer

  • Competitive salary aligned with your experience and market benchmarks
  • International, diverse & inclusive team culture
  • Open team spirit in a technology-driven organisation that values collaboration and innovation

Contact the Recruiter

Megha Nagpal ✉️ [email protected] +31 6 2715 5643

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by applicable law.

Things to know before you apply

  • Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
  • Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
  • AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
  • Open position: Unless otherwise stated, this job posting is for an open position on our team.
  • Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
  • Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
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I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
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The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
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