Work Model: Hybrid
Working Hours: 9 AM - 5PM (Monday - Friday)
Job Summary
This role is ideal for fresh graduates who want to build a career in finance, credit control, or customer communication. As a Collections Specialist, you will contact customers to remind them about overdue payments, help resolve simple billing issues, and support the company’s cash flow. You will receive comprehensive training and clear development paths.
Key Responsibilities
- Contact customers by phone and email to remind them about outstanding payments.
- Learn to negotiate payment arrangements following company guidelines.
- Assist with monitoring overdue accounts and updating systems with customer responses.
- Work with internal teams to resolve basic disputes or billing questions.
- Escalate complex issues to senior collectors or team leads.
- Provide regular updates to the Collections Team Lead.
- Follow legal and company policies for debt collection (training provided).
Requirements
- Bachelor’s degree must have
- No previous experience required — open to fresh graduates.
- English Language knowledge B2/C1
- Strong communication and confidence speaking with customers (training provided).
- Ability to stay calm and professional in difficult conversations.
- Basic Excel and willingness to learn financial systems like SAP.
- Strong organization and time‑management abilities.
- Professional and customer‑focused attitude.
- Attention to detail and accuracy.
What we offer:
- Opportunity to be part of a global organization focused on development,
- Open-minded and multinational environment,
Training & development opportunities
- Extensive benefits package: Multisport Card, Lux Med medical healthcare, life insurance, cafeteria benefits
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。