Job Summary
This position requires an experienced Infra Architect with 10 to 12 years of expertise in ServiceNow TSM and ITSM. The role involves designing and implementing scalable infrastructure solutions while ensuring alignment with business objectives. The candidate will work in a hybrid model during day shifts contributing to critical projects in store operations and real estate domains.
Responsibilities
Design and implement scalable infrastructure solutions using ServiceNow TSM and ITSM to meet organizational needs and objectives.Collaborate with cross-functional teams to ensure seamless integration of ServiceNow modules with existing systems.Analyze business requirements and translate them into technical specifications for infrastructure development.Provide technical expertise in ServiceNow ITSM and TSM to optimize workflows and enhance operational efficiency.Develop and maintain documentation for infrastructure designs configurations and processes to ensure knowledge sharing and compliance.Conduct regular assessments of infrastructure performance and recommend improvements to enhance reliability and scalability.Troubleshoot and resolve complex technical issues related to ServiceNow modules to minimize downtime and disruptions.Oversee the implementation of best practices for infrastructure security and data protection in alignment with company policies.Work closely with stakeholders in store operations and real estate domains to understand their requirements and provide tailored solutions.Ensure adherence to project timelines and deliverables while maintaining high-quality standards in infrastructure development.Provide training and support to team members and end-users to maximize the utilization of ServiceNow tools.Stay updated with the latest trends and advancements in ServiceNow technologies to drive innovation and continuous improvement.Collaborate in a hybrid work model ensuring effective communication and productivity during day shifts. QualificationsPossess strong expertise in ServiceNow TSM and ITSM with a proven track record of successful implementations.Demonstrate a solid understanding of infrastructure design principles and best practices.Exhibit excellent analytical and problem-solving skills to address complex technical challenges.Have experience in store operations and real estate domains which is considered a valuable asset.Showcase effective communication and collaboration skills to work with diverse teams and stakeholders.Display proficiency in documentation and knowledge-sharing practices to ensure project transparency.Maintain a proactive approach to learning and adapting to new technologies and methodologies.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
