Deskside Support Engineer

Job summary

• GeoSpatial Analyst MAP role focused on delivering high quality geospatial data analysis and mapping solutions for enterprise clients while providing essential desktop support in a hybrid work model.
• The role involves transforming complex location based data into actionable insights that support business decisions and operational efficiency across multiple domains.

Responsibilities

• Analyze complex spatial datasets from multiple sources to produce accurate maps and location intelligence that enable data driven business decisions in various industries.
• Develop clear map visualizations and geospatial reports that communicate patterns trends and risks in a format that can be easily understood by technical and non technical stakeholders.
• Apply geospatial analysis techniques such as buffering overlay and spatial joins to evaluate relationships between locations and support scenario planning and site selection.
• Maintain and update geospatial databases by validating data quality resolving inconsistencies and documenting data lineage to ensure reliable analytics outputs.
• Configure and support desktop mapping tools and related software environments to ensure stable performance and smooth user experience for distributed teams.
• Provide remote desktop support for geospatial and productivity applications by diagnosing issues applying fixes and guiding users through best practices in a hybrid work setting.
• Collaborate with cross functional teams to understand business questions translate them into geospatial analysis tasks and deliver insights that align with organizational goals.
• Optimize geospatial workflows by automating repetitive tasks organizing templates and standardizing processes that reduce manual effort and improve delivery timelines.
• Document methods data sources assumptions and analysis steps in a structured manner to enable reproducibility and knowledge sharing across the analytics community.
• Support data governance activities by following security privacy and compliance guidelines when handling sensitive spatial information for internal and external clients.
• Coordinate with infrastructure and support teams to ensure desktops remote access tools and mapping platforms remain updated secure and compatible with organizational standards.
• Contribute to continuous improvement by identifying gaps in geospatial capabilities suggesting enhancements and experimenting with new tools that can expand analytical reach.
• Align daily work with the company purpose by focusing on geospatial solutions that improve community services optimize resource use and support sustainable development outcomes.

Qualifications

• Explain prior experience in geospatial analysis roles spanning three to seven years with a focus on transforming raw spatial data into meaningful business insights.
• Demonstrate strong hands on skills in desktop mapping tools and spatial data handling including tasks such as layer management projection handling and spatial querying.
• Describe experience in providing desktop support in remote or hybrid environments including troubleshooting software issues and guiding users through technical steps.
• Highlight knowledge of coordinate reference concepts geocoding processes and spatial data formats that support accurate integration of multiple datasets.
• Show familiarity with scripting or automation approaches that help streamline recurring geospatial tasks and improve consistency of analytical outputs.
• Emphasize clear communication skills for presenting maps dashboards and written reports to audiences with varying levels of technical understanding.
• Detail experience working with multidisciplinary teams such as operations planning and technology partners to ensure geospatial solutions address real world challenges.
• Outline comfort with standard productivity tools remote collaboration platforms and ticketing systems used to manage desktop support and analytics requests.
• Describe awareness of ethical considerations and regulatory expectations when handling location data including respect for privacy and appropriate data use.
• Highlight an attitude of continuous learning staying updated on emerging geospatial techniques desktop platforms and analytical methods that can enhance project outcomes.

关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。

补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
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