Responsibilities
· Manage end-to-end FIX connectivity for clients and exchange or venue-side connections, including drop copy and gateways across Fidessa and Broadridge.
· Provide senior-level cash equities trading technology support and act as an escalation point for trading desk and FIX client issues.
· Manage market data feeds and coordinate timely resolution of reliability or data issues.
· Elicit, document, specify, and prioritize business and technology requirements between the trading desk and technology teams.
· Plan and coordinate BAU change projects and platform enhancements using JIRA within a sprint-based workflow.
· Support APAC market activity across Australia, New Zealand, Japan, Singapore, Hong Kong, Korea, and Taiwan, including trading and regulatory considerations.
· Collaborate with the Sydney-based BAU lead and wider APAC technology team to manage priorities and capacity.
· Evaluate, adopt, and advocate for AI tooling where it improves support quality, incident resolution speed, or operational efficiency.
Qualifications and Skills
Required
· 8-10 years of experience in front office trading technology support within cash equities.
· Deep Fidessa expertise, including configuration, FIX session management, troubleshooting, and user support.
· Strong FIX protocol knowledge across client-facing and exchange or venue-side connectivity.
· Experience using Broadridge in a trading technology context.
· Familiarity with market data platforms and market data issue resolution.
· Business analysis skills, including the ability to elicit, document, and clearly specify requirements.
· Experience working in a JIRA-driven, sprint-based team without requiring a formal agile framework.
· Solid understanding of APAC cash equities markets, microstructure, and operational norms.
· Curious mindset with demonstrated interest in applying emerging tools, including AI, to day-to-day technology and support work.
Preferred
· Hands-on experience configuring UL COMS rules in the Broadridge ITiviti Order Management System (OMS).
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关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
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