Greetings from Cognizant !!
We're hiring for Salesforce Business Analyst or Product Owner
Experience : preferably 4 - 10 Years
Location : Chennai
Qualification : MBA preferable
- Candidate should have good Salesforce knowledge with experience in implementation projects in Advisory/ Consulting/Business Analyst/ Product Owner roles
- Masters of Business Administration or equivalent - preferred
- Excellent verbal and written communication skills
- Experience in BFS domain – nice to have.
- Strong analytical skills and detail oriented, ability to plan and organize the team as well as documentation, team player, accountable.
- Experience in translating business requirements into a detailed system specification
- Salesforce Certification in Admin/Sales/Service or any consulting certification will be an added advantage
- Understanding of Agile Scrum delivery model, experience with tools like Jira/ADO
- Knowledge of creating process flows/frameworks using Visio/ Lucid charts etc
- Knowledge of AI and Agentforce will be desirable
Roles and Responsibilities:
- Responsible for Discovery & design workshops to identify client requirements
- Translate business needs into actionable documentation/specifications/user stories, including use case scenarios, models and conceptual design diagrams to support iterative development
- Work with team to design Salesforce solutions to meet client requirements
- Participate in Data migration & integration activities from functional standpoint.
- Evaluate As IS process and suggest improvements for To Be Process. Work on Process Maps.
- Provide support during QA and UAT testing, as well as defect triage to ensure projects are on track.
- Responsible for End user training and other user adoption activities
- Conduct/Participate in scrum ceremonies and assist in sprint planning, estimation, requirement analysis and review
- Maintain certifications in salesforce products
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.