Greetings from Cognizant !!
We're hiring for Salesforce Business Analyst or Product Owner
Experience : preferably 4 - 10 Years
Location : Chennai
Qualification : MBA preferable
- Candidate should have good Salesforce knowledge with experience in implementation projects in Advisory/ Consulting/Business Analyst/ Product Owner roles
- Masters of Business Administration or equivalent - preferred
- Excellent verbal and written communication skills
- Experience in BFS domain – nice to have.
- Strong analytical skills and detail oriented, ability to plan and organize the team as well as documentation, team player, accountable.
- Experience in translating business requirements into a detailed system specification
- Salesforce Certification in Admin/Sales/Service or any consulting certification will be an added advantage
- Understanding of Agile Scrum delivery model, experience with tools like Jira/ADO
- Knowledge of creating process flows/frameworks using Visio/ Lucid charts etc
- Knowledge of AI and Agentforce will be desirable
Roles and Responsibilities:
- Responsible for Discovery & design workshops to identify client requirements
- Translate business needs into actionable documentation/specifications/user stories, including use case scenarios, models and conceptual design diagrams to support iterative development
- Work with team to design Salesforce solutions to meet client requirements
- Participate in Data migration & integration activities from functional standpoint.
- Evaluate As IS process and suggest improvements for To Be Process. Work on Process Maps.
- Provide support during QA and UAT testing, as well as defect triage to ensure projects are on track.
- Responsible for End user training and other user adoption activities
- Conduct/Participate in scrum ceremonies and assist in sprint planning, estimation, requirement analysis and review
- Maintain certifications in salesforce products
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.