1. Job Title : Sr Consultant 2. Job Summary : Provide Level 2 operational support for PAS-X MES across GMP manufacturing environments ensuring timely incident resolution and compliance with regulatory standards. 3. Experience : 8 - 12 years 4. Required Skills : Technical Skills: Werum PAS-X CSV MES Domain Skills: 5. Nice to have skills : Domain Skills: 6. Technology : Custom Service 7. Shift : Day 8. Responsibilities : Incident Management Diagnose and resolve MES related incidents within L2 scope such as EBR execution issues interface errors service failures Escalate unresolved issues to L3 or vendors with complete documentation Service Requests Execute approved standard service requests such as user account management report generation Knowledge Management Create and maintain Knowledge Base Articles KBAs for recurring issues and best practices Monitoring and Performance Monitor MES system health and performance using available tools Compliance Ensure all actions maintain the validated state of MES systems in line with GxP GAMP 5 2 and CSA CSV principles Coordination Collaborate with internal automation IT teams L3 and vendors L4 for escalations and root cause analysis 9. Job Location : Primary Location :INMHPUNA15(ITIND Hinjewadi (HIN) H2 STPI) Alternate Location :NA NA Alternate Location 1 :NA NA 10. Job Type : Business Associate [60CW00] 11. Demand Requires Travel? : No 12. Certifications Required : NA
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.