1. Job Title : Sr Consultant 2. Job Summary : Provide Level 2 operational support for PAS-X MES across GMP manufacturing environments ensuring timely incident resolution and compliance with regulatory standards. 3. Experience : 8 - 12 years 4. Required Skills : Technical Skills: Werum PAS-X CSV MES Domain Skills: 5. Nice to have skills : Domain Skills: 6. Technology : Custom Service 7. Shift : Day 8. Responsibilities : Incident Management Diagnose and resolve MES related incidents within L2 scope such as EBR execution issues interface errors service failures Escalate unresolved issues to L3 or vendors with complete documentation Service Requests Execute approved standard service requests such as user account management report generation Knowledge Management Create and maintain Knowledge Base Articles KBAs for recurring issues and best practices Monitoring and Performance Monitor MES system health and performance using available tools Compliance Ensure all actions maintain the validated state of MES systems in line with GxP GAMP 5 2 and CSA CSV principles Coordination Collaborate with internal automation IT teams L3 and vendors L4 for escalations and root cause analysis 9. Job Location : Primary Location :INMHPUNA15(ITIND Hinjewadi (HIN) H2 STPI) Alternate Location :NA NA Alternate Location 1 :NA NA 10. Job Type : Business Associate [60CW00] 11. Demand Requires Travel? : No 12. Certifications Required : NA
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.