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ServiceNow Lead Developer

00070627851

ServiceNow Lead Developer

Location: Remote

Experience: 8+ years

Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Job Summary

We are seeking an experienced ServiceNow Lead Developer to lead the design, development, integration, and enhancement of enterprise ServiceNow solutions. The ideal candidate will provide technical leadership to development teams, drive platform best practices, and deliver scalable solutions across ServiceNow modules while ensuring alignment with business and IT objectives.

Key Responsibilities

  • Lead ServiceNow development activities, including design reviews, code reviews, and deployment planning.
  • Design and develop solutions leveraging ServiceNow platform capabilities, including ITSM, CMDB, CSDM, ITOM, ITAM/HAM, CSM, and HRSD.
  • Develop and optimize Client Scripts, Business Rules, Script Includes, UI Policies, and Flow Designer workflows.
  • Architect and implement integrations using Integration Hub, REST APIs, SOAP services, and MID Servers.
  • Establish and maintain CMDB governance, Discovery schedules, data reconciliation rules, and CSDM alignment.
  • Collaborate with business stakeholders, architects, and product owners to translate requirements into technical solutions.
  • Support platform upgrades, release management activities, and Automated Test Framework (ATF) implementation.
  • Provide technical mentoring and guidance to developers, administrators, and support teams.
  • Troubleshoot and resolve complex production issues and performance bottlenecks.
  • Ensure adherence to ServiceNow development standards and best practices.

Required Qualifications

  • 6+ years of hands-on ServiceNow development and administration experience.
  • 2+ years of experience leading ServiceNow development teams or projects.
  • Strong expertise in JavaScript, Glide API, Service Portal, App Engine, Flow Designer, and Integration Hub.
  • Proven experience with ITSM, CMDB, and CSDM.
  • Hands-on experience with at least two additional ServiceNow modules such as ITOM, ITAM/HAM, CSM, HRSD, SPM, or SecOps.
  • Experience designing and implementing REST/SOAP integrations and MID Server configurations.
  • Strong understanding of Agile/Scrum methodologies and ITIL processes.
  • Experience with ServiceNow upgrades, release management, and governance.

Preferred Certifications

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • Certified Implementation Specialist (CIS) – ITSM, CMDB, Discovery, or HAM
  • ITIL v4 Foundation

Applications will be accepted until 10/15/2026

The annual salary for this position is between $75,000- $115,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contribution

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

APJ Dez
Cognizant has given me the opportunity to thrive as a leader and as a person. The culture of recognition, the great benefits and the sense of community motivate me, and I strive to give my best every day.
Decree Olam Team Leader - Intuitive Operations & Automation
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer
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I have the privilege of working with an amazing, diverse team with loads of international experience. It’s inspiring when we all bring our different thinking, skills and experience together to deliver great things.
Kate Wilson Technology Consulting Manager

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