*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Job Summary
Seeking a Data Analyst to own delivery intelligence across the software development organization. Reporting to the Head of Experience Design & Software Delivery you will collect integrate and transform data from multiple source systems into actionable insights that drive delivery improvement planning accuracy and leadership decision-making. This is not a passive reporting role. You will work directly with delivery managers and leaders to define and tailor metrics per team proactively surf
Responsibilities
Seeking a Data Analyst to own delivery intelligence across the software development organization. Reporting to the Head of Experience Design & Software Delivery you will collect integrate and transform data from multiple source systems into actionable insights that drive delivery improvement planning accuracy and leadership decision-making. This is not a passive reporting role. You will work directly with delivery managers and leaders to define and tailor metrics per team proactively surface risks and continuously improve how we measure and communicate delivery health.
- Design build and maintain delivery intelligence dashboards that provide transparency to delivery leadership engineering leads and executive stakeholders.
- Own software delivery metrics across sprint health engineering effectiveness capacity utilization quality trends and team productivity.
- Establish and maintain a standard set of delivery health metrics across all product teams ensuring consistent measurement and a shared baseline for improvement.
- Translate raw data into actionable insights. Surface patterns anomalies and risks with clear recommendations.
- Proactively flag delivery risks and emerging trends to leadership same-day rather than waiting for scheduled reporting cycles
Key Role & Impact
- Collect integrate and transform data from multiple source systems (Jira ServiceNow Bitbucket CI/CD pipelines incident management and others as needed) into consolidated reliable views.
- Configure and maintain data pipelines and integrations to ensure automated trustworthy data flows from source systems to reporting tools.
- Work directly with engineering leads product managers and delivery managers to define meaningful team-tailored metrics and KPIs.
- Support delivery planning and retrospectives with data-driven analysis: sprint completion velocity unplanned work rollover capacity allocation and change failure rates.
- Analyze incident and quality trends including correlations between deployment frequency defect rates and production incidents to inform engineering improvement.
- Provide clear timely communication of delivery health risks and trends to stakeholders and leadership.
- Support SDLC governance and compliance reporting requirements including Board-level audit deliverables.
You & Your Experience
- More than 3 years of experience in data analytics business intelligence or a related role within a software delivery or engineering environment.
- Proficiency with BI/visualization tools particularly Power BI.
- Experience building and configuring data pipelines and integrations (ETL/ELT workflows API integrations scheduled data pulls).
- Working knowledge of SQL and at least one scripting language (Python R or similar) for data transformation and automation.
- Hands-on experience with Atlassian tooling (Jira Confluence Bitbucket) with the ability to extract model and report on their data.
- Strong communicator who can present findings to both technical and non-technical stakeholders independently.
- Demonstrated ability to work autonomously and exercise independent judgment on approach and escalation.
- Experience with software delivery metrics frameworks (DORA SPACE or similar) preferred.
- Background in logistics warehousing or 24/7 operational environments is a plus.
- Bachelors degree in a related field preferred or equivalent experience.
- Availability in US time zones (PST CST EST)
コグニザントのコミュニティ：
私たちは、互いを尊重し支え合う優秀な人材の集まりです。社員一人ひとりが成長し、力を発揮できるよう、エネルギッシュで協力的かつインクルーシブな職場環境を大切にしています。
- コグニザントは、世界中に30万人以上のアソシエイトを擁するグローバルコミュニティです。
- 私たちは、より良い方法を夢見るだけでなく、それを実現します。
- 人、クライアント、企業、地域社会、そして環境に対して、常に「正しいこと」を行うことで責任を果たします。
- あなたにとって最適なキャリアパスを築くことができる、革新的な環境を提供します。
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
コグニザントは機会均等を重視する雇用主です。応募者および候補者は、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、または連邦、州、地方の法律で保護されているその他の特性に基づいて差別されることはありません。
免責事項：
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現住所または政府発行の身分証明書の提示が必要となる場合があります。