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Sr.Data Analyst - Technical

00067912791

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*


Job Summary

Seeking a Data Analyst to own delivery intelligence across the software development organization. Reporting to the Head of Experience Design & Software Delivery you will collect integrate and transform data from multiple source systems into actionable insights that drive delivery improvement planning accuracy and leadership decision-making. This is not a passive reporting role. You will work directly with delivery managers and leaders to define and tailor metrics per team proactively surf


Responsibilities

Seeking a Data Analyst to own delivery intelligence across the software development organization. Reporting to the Head of Experience Design & Software Delivery you will collect integrate and transform data from multiple source systems into actionable insights that drive delivery improvement planning accuracy and leadership decision-making. This is not a passive reporting role. You will work directly with delivery managers and leaders to define and tailor metrics per team proactively surface risks and continuously improve how we measure and communicate delivery health.

  • Design build and maintain delivery intelligence dashboards that provide transparency to delivery leadership engineering leads and executive stakeholders.
  • Own software delivery metrics across sprint health engineering effectiveness capacity utilization quality trends and team productivity.
  • Establish and maintain a standard set of delivery health metrics across all product teams ensuring consistent measurement and a shared baseline for improvement.
  • Translate raw data into actionable insights. Surface patterns anomalies and risks with clear recommendations.
  • Proactively flag delivery risks and emerging trends to leadership same-day rather than waiting for scheduled reporting cycles

Key Role & Impact

  • Collect integrate and transform data from multiple source systems (Jira ServiceNow Bitbucket CI/CD pipelines incident management and others as needed) into consolidated reliable views.
  • Configure and maintain data pipelines and integrations to ensure automated trustworthy data flows from source systems to reporting tools.
  • Work directly with engineering leads product managers and delivery managers to define meaningful team-tailored metrics and KPIs.
  • Support delivery planning and retrospectives with data-driven analysis: sprint completion velocity unplanned work rollover capacity allocation and change failure rates.
  • Analyze incident and quality trends including correlations between deployment frequency defect rates and production incidents to inform engineering improvement.
  • Provide clear timely communication of delivery health risks and trends to stakeholders and leadership.
  • Support SDLC governance and compliance reporting requirements including Board-level audit deliverables.

You & Your Experience

  • More than 3 years of experience in data analytics business intelligence or a related role within a software delivery or engineering environment.
  • Proficiency with BI/visualization tools particularly Power BI.
  • Experience building and configuring data pipelines and integrations (ETL/ELT workflows API integrations scheduled data pulls).
  • Working knowledge of SQL and at least one scripting language (Python R or similar) for data transformation and automation.
  • Hands-on experience with Atlassian tooling (Jira Confluence Bitbucket) with the ability to extract model and report on their data.
  • Strong communicator who can present findings to both technical and non-technical stakeholders independently.
  • Demonstrated ability to work autonomously and exercise independent judgment on approach and escalation.
  • Experience with software delivery metrics frameworks (DORA SPACE or similar) preferred.
  • Background in logistics warehousing or 24/7 operational environments is a plus.
  • Bachelors degree in a related field preferred or equivalent experience.
  • Availability in US time zones (PST CST EST)

What we offer

  • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
  • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
  • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
  • A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
  • Flexible health and financial benefits to support you and your eligible dependents—from day one.
  • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.

Your path to Cognizant

Wondering what to expect after you apply? Here’s a peek at our recruitment process—and keep in mind that not all candidates advance through every step and the process may vary depending on your role and location.

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Step 1: Application

Find an open role that aligns with your skills and career goals and show us why you’re the person for the job. Consider joining our Talent Community if you don’t find the right opportunity.

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Step 2: Recruiter call

If one of our recruiters sees a fit, they’ll set up a short introductory call to learn more about you and how your experiences and skills align with the role.

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Step 3: Interview(s)

If you and our team would like to continue the process, you’ll meet with one of our hiring managers. Some roles may also require technical assessments and/or client interviews.

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Step 4: Final decision

Our hiring team will then review each candidates’ potential to succeed in the role. This process may take some time because we want to get it right—but you can count on us to keep you updated.

Benefits that help you thrive and grow

Our teams achieve incredible things when they feel fully supported. That’s why our benefits program is built around the diverse needs of our people—so they can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

Financial wellbeing

We regularly review market data to ensure compensation is competitive and reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, discount programs, etc.

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Physical and mental wellbeing

Physical and mental wellbeing

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

Your career, your way

With 90% of our associates building skills through GenAI training, job shadowing, industry certifications and more, you have everything you need to build a full career.

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Real-world impact

Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

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"Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.”
Debashish Mishra SAP MM Developer
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"Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be."
Laura Reynaud Lead Counsel
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“I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!”
Lucas Hoffman Consultant
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“When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.”
Sujatha Gopalakrishnan Portfolio Delivery Lead
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"Nobody here says ‘that’s not my job.’ People just help. That’s the entrepreneurial culture that makes me stay at Cognizant.”
Paulo Miguel Epili Sr. Process Executive

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