*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Job Summary
Seeking a Data Analyst to own delivery intelligence across the software development organization. Reporting to the Head of Experience Design & Software Delivery you will collect integrate and transform data from multiple source systems into actionable insights that drive delivery improvement planning accuracy and leadership decision-making. This is not a passive reporting role. You will work directly with delivery managers and leaders to define and tailor metrics per team proactively surf
Responsibilities
Seeking a Data Analyst to own delivery intelligence across the software development organization. Reporting to the Head of Experience Design & Software Delivery you will collect integrate and transform data from multiple source systems into actionable insights that drive delivery improvement planning accuracy and leadership decision-making. This is not a passive reporting role. You will work directly with delivery managers and leaders to define and tailor metrics per team proactively surface risks and continuously improve how we measure and communicate delivery health.
- Design build and maintain delivery intelligence dashboards that provide transparency to delivery leadership engineering leads and executive stakeholders.
- Own software delivery metrics across sprint health engineering effectiveness capacity utilization quality trends and team productivity.
- Establish and maintain a standard set of delivery health metrics across all product teams ensuring consistent measurement and a shared baseline for improvement.
- Translate raw data into actionable insights. Surface patterns anomalies and risks with clear recommendations.
- Proactively flag delivery risks and emerging trends to leadership same-day rather than waiting for scheduled reporting cycles
Key Role & Impact
- Collect integrate and transform data from multiple source systems (Jira ServiceNow Bitbucket CI/CD pipelines incident management and others as needed) into consolidated reliable views.
- Configure and maintain data pipelines and integrations to ensure automated trustworthy data flows from source systems to reporting tools.
- Work directly with engineering leads product managers and delivery managers to define meaningful team-tailored metrics and KPIs.
- Support delivery planning and retrospectives with data-driven analysis: sprint completion velocity unplanned work rollover capacity allocation and change failure rates.
- Analyze incident and quality trends including correlations between deployment frequency defect rates and production incidents to inform engineering improvement.
- Provide clear timely communication of delivery health risks and trends to stakeholders and leadership.
- Support SDLC governance and compliance reporting requirements including Board-level audit deliverables.
You & Your Experience
- More than 3 years of experience in data analytics business intelligence or a related role within a software delivery or engineering environment.
- Proficiency with BI/visualization tools particularly Power BI.
- Experience building and configuring data pipelines and integrations (ETL/ELT workflows API integrations scheduled data pulls).
- Working knowledge of SQL and at least one scripting language (Python R or similar) for data transformation and automation.
- Hands-on experience with Atlassian tooling (Jira Confluence Bitbucket) with the ability to extract model and report on their data.
- Strong communicator who can present findings to both technical and non-technical stakeholders independently.
- Demonstrated ability to work autonomously and exercise independent judgment on approach and escalation.
- Experience with software delivery metrics frameworks (DORA SPACE or similar) preferred.
- Background in logistics warehousing or 24/7 operational environments is a plus.
- Bachelors degree in a related field preferred or equivalent experience.
- Availability in US time zones (PST CST EST)
De Cognizant Community
We zijn een team dat elkaar helpt om doelen te bereiken op het hoogste niveau. Zonder ons team zouden we niet in staat zijn om de huidige energieke, samenwerkende en inclusieve werkomgeving te behouden. Een omgeving gericht om iedereen te laten slagen.
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- We dromen niet alleen van een betere wereld, wij helpen het te maken
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- We zetten in op een innovatieve omgeving waar je zelf kan bouwen aan een carriere pad dat bij jou past.
Over ons
Cognizant (NASDAQ: CTSH) is een bouwer van AI-oplossingen en een leverancier van technologiediensten. Wij slaan de brug tussen AI-investeringen en ondernemingswaarde door het bouwen van full-stack AI-oplossingen voor onze klanten. Onze diepgaande kennis van sectoren, processen en engineering stelt ons in staat om de unieke context van een organisatie te verankeren in technologische systemen. Deze systemen versterken het menselijk potentieel, realiseren tastbaar rendement en geven wereldwijde ondernemingen een voorsprong in een snel veranderende wereld. Ontdek hoe op www.cognizant.com of @cognizant.
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Disclaimer:
De informatie omtrent compensatie is accuraat ten tijde van deze posting. Cognizant heeft het recht om deze informatie aan te passen. Met lokale wetgeving in achtneming.