Job Summary
We are seeking a detail-oriented and motivated individual for the role of Policy Servicing specializing in Changes and Endorsements. The candidate will work in a hybrid model primarily during night shifts and will be responsible for ensuring accurate and efficient policy updates. Proficiency in MS Office and strong English communication skills are essential for success in this role.
Responsibilities
- Process policy changes and endorsements with accuracy and adherence to company guidelines.
- Review and verify policy documentation to ensure compliance with regulatory and organizational standards.
- Collaborate with internal teams to address discrepancies and resolve policy-related queries effectively.
- Maintain detailed records of policy updates and changes in the system for audit and tracking purposes.
- Utilize MS Office tools to create update and manage policy-related reports and documentation.
- Communicate effectively with stakeholders to provide updates on policy servicing activities.
- Ensure timely completion of assigned tasks to meet service level agreements and deadlines.
- Identify and escalate complex issues to the appropriate team or supervisor for resolution.
- Participate in training sessions to stay updated on policy servicing processes and industry trends.
- Contribute to process improvement initiatives by providing feedback and suggestions.
- Adhere to data privacy and confidentiality standards while handling sensitive customer information.
- Support team members in achieving collective goals and maintaining a high standard of service quality.
- Demonstrate a commitment to delivering exceptional customer service and contributing to the companys mission.
Qualifications
- Possess strong proficiency in MS Office tools including Word Excel and PowerPoint to manage and document policy changes effectively.
- Exhibit excellent verbal and written communication skills in English to interact with stakeholders and document processes clearly.
- Have a keen eye for detail and accuracy to ensure error-free policy servicing.
- Demonstrate a basic understanding of policy changes and endorsements with the ability to learn and adapt quickly.
- Show a proactive approach to problem-solving and the ability to work independently in a hybrid work environment.
- Display strong organizational skills to manage multiple tasks and meet deadlines efficiently.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
