IT Tech – Site support
Location : Foster City, CA ( 100% Onsite )
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Job requirement :- Details:
· Experience with Deskside and basic troubleshooting skills including hardware, software, printing, networking, file shares, etc.
· Knowledgeable in MAC and IOS Systems, Windows 7 and 10 experience - ability to resolve Windows 7/10 and MAC Operating System Issues and Errors
· Proficient in the latest Microsoft Office Applications (Office 365)
· ServiceNow or related ITSM ticketing tool experience
· Printer and scanner support
· Knowledgeable in Customer infrastructure support
· Mobile Device Support Experience
· Familiarity with Microsoft Active Directory
· Experience with computer asset tracking
· Experience with user ID creation
· Some experience with support and administration of network phones (VoIP system).
· Understanding of Symantec Virus Scan software
· Ability lift up to 50 lbs. when moving electronic equipment
· Great customer service skills , Ability to multi-task & Team player
· Fluent in both Spanish and English
· Technical degree or equivalent end-user supporting experience
What will you do?
· Provide hardware/software support services to onsite client including break/fix
· Deskside Support - Break/fix, PC staging, asset management, software installation, PC troubleshooting, printer support, process remedy ticket request, compliance tasks, account management, and provide end support to end users
· Implement virus detection and eradication procedures
· Diagnose end-user system failures and implement repair solutions
· Troubleshoot network devices in order to ensure connectivity from the PC to the Network
· Provide hardware/software support services to onsite client including break/fix
· Implement virus detection and eradication procedures
· Diagnose end-user system failures and implement repair solutions
· Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Salary and Other Compensation:
Applications will be accepted until 6/06/2026
The Salary for this position will be 50,000-57,500 yearly depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
