Senior Consultant – Generative AI
About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role
As a Senior Consultant – Generative AI (Telecommunications), you will make an impact by shaping, validating, and delivering Generative AI strategies that drive tangible business outcomes for large, regulated enterprise clients. You will be a valued member of Cognizant Consulting’s AI and Digital Transformation team and work collaboratively with cross-functional stakeholders, delivery teams, and client leaders—particularly within the telecommunications domain.
In this role, you will:
- Shape Generative AI strategies and value cases by identifying high-impact business use cases, defining target operating model changes, and translating opportunities into measurable outcomes.
- Lead discovery workshops, readiness assessments, and stakeholder alignment sessions across technology, legal, security, and operations teams.
- Design and deliver business cases, roadmaps, and adoption plans with clearly defined KPIs tied to operational, customer, and financial impact.
- Apply Generative AI solutions to telecommunications use cases, including agent assist, knowledge retrieval, incident triage, order and billing inquiries, and automation of operational workflows.
- Operate effectively within large, highly regulated enterprise environments by aligning deliverables to SDLC, ITSM, security, and change control standards.
Work model – Hybrid
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring time in a client or Cognizant office, depending on project needs.
This role is open to qualified applicants based near the following locations:
- Bedminster or Middletown, New Jersey
- Dallas metroplex, Texas
- Atlanta, Georgia
- Bothell, Washington
The working arrangements for this role are accurate as of the date of posting and may evolve based on client and project requirements. We are committed to being transparent about expectations.
What you must have to be considered
- Experience in consulting, advisory, or transformation roles supporting enterprise clients.
- Hands-on experience shaping or delivering Generative AI initiatives, including use case identification, business case development, and roadmap execution.
- Knowledge of Generative AI concepts and approaches such as retrieval-augmented generation (RAG), prompt engineering, model evaluation, guardrails, and governance.
- Experience working in complex, regulated environments with strong security, compliance, and change management requirements.
- Strong client-facing skills, including facilitation of workshops, stakeholder alignment, and executive-ready communication.
These will help you succeed
- Telecommunications industry experience, particularly across customer operations, network operations, or back-office processes.
- Familiarity with human-in-the-loop AI and agent-based operating models that balance automation with governance and risk controls.
- Experience supporting AI pilots through scale, including adoption measurement, quality monitoring, and change management.
- Ability to mentor junior team members and contribute to reusable assets, standards, or methodologies.
- A continuous learning mindset and curiosity about evolving AI capabilities and enterprise applications.
Benefits
Cognizant offers a competitive benefits program, which includes:
- Medical, dental, vision, and life insurance
- 401(k) plan with employer contributions
- Employee stock purchase plan
- Employee assistance program
- Paid holidays and paid time off
- Paid parental leave and fertility assistance
- Learning and development programs, including certifications and continuous upskilling
コグニザントのコミュニティ：
私たちは、互いを尊重し支え合う優秀な人材の集まりです。社員一人ひとりが成長し、力を発揮できるよう、エネルギッシュで協力的かつインクルーシブな職場環境を大切にしています。
- コグニザントは、世界中に30万人以上のアソシエイトを擁するグローバルコミュニティです。
- 私たちは、より良い方法を夢見るだけでなく、それを実現します。
- 人、クライアント、企業、地域社会、そして環境に対して、常に「正しいこと」を行うことで責任を果たします。
- あなたにとって最適なキャリアパスを築くことができる、革新的な環境を提供します。
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
コグニザントは機会均等を重視する雇用主です。応募者および候補者は、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、または連邦、州、地方の法律で保護されているその他の特性に基づいて差別されることはありません。
免責事項：
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現住所または政府発行の身分証明書の提示が必要となる場合があります。