Senior Consultant – Generative AI
About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role
As a Senior Consultant – Generative AI (Telecommunications), you will make an impact by shaping, validating, and delivering Generative AI strategies that drive tangible business outcomes for large, regulated enterprise clients. You will be a valued member of Cognizant Consulting’s AI and Digital Transformation team and work collaboratively with cross-functional stakeholders, delivery teams, and client leaders—particularly within the telecommunications domain.
In this role, you will:
- Shape Generative AI strategies and value cases by identifying high-impact business use cases, defining target operating model changes, and translating opportunities into measurable outcomes.
- Lead discovery workshops, readiness assessments, and stakeholder alignment sessions across technology, legal, security, and operations teams.
- Design and deliver business cases, roadmaps, and adoption plans with clearly defined KPIs tied to operational, customer, and financial impact.
- Apply Generative AI solutions to telecommunications use cases, including agent assist, knowledge retrieval, incident triage, order and billing inquiries, and automation of operational workflows.
- Operate effectively within large, highly regulated enterprise environments by aligning deliverables to SDLC, ITSM, security, and change control standards.
Work model – Hybrid
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring time in a client or Cognizant office, depending on project needs.
This role is open to qualified applicants based near the following locations:
- Bedminster or Middletown, New Jersey
- Dallas metroplex, Texas
- Atlanta, Georgia
- Bothell, Washington
The working arrangements for this role are accurate as of the date of posting and may evolve based on client and project requirements. We are committed to being transparent about expectations.
What you must have to be considered
- Experience in consulting, advisory, or transformation roles supporting enterprise clients.
- Hands-on experience shaping or delivering Generative AI initiatives, including use case identification, business case development, and roadmap execution.
- Knowledge of Generative AI concepts and approaches such as retrieval-augmented generation (RAG), prompt engineering, model evaluation, guardrails, and governance.
- Experience working in complex, regulated environments with strong security, compliance, and change management requirements.
- Strong client-facing skills, including facilitation of workshops, stakeholder alignment, and executive-ready communication.
These will help you succeed
- Telecommunications industry experience, particularly across customer operations, network operations, or back-office processes.
- Familiarity with human-in-the-loop AI and agent-based operating models that balance automation with governance and risk controls.
- Experience supporting AI pilots through scale, including adoption measurement, quality monitoring, and change management.
- Ability to mentor junior team members and contribute to reusable assets, standards, or methodologies.
- A continuous learning mindset and curiosity about evolving AI capabilities and enterprise applications.
Benefits
Cognizant offers a competitive benefits program, which includes:
- Medical, dental, vision, and life insurance
- 401(k) plan with employer contributions
- Employee stock purchase plan
- Employee assistance program
- Paid holidays and paid time off
- Paid parental leave and fertility assistance
- Learning and development programs, including certifications and continuous upskilling
La communauté Cognizant :
Nous sommes une équipe de professionnels dont les membres s'apprécient et se soutiennent mutuellement. Nos collaborateurs sont les garants d'un lieu de travail dynamique, collaboratif et inclusif où chacun peut s'épanouir.
- Cognizant est une communauté mondiale qui compte plus de 300 000+ collaborateurs dans le monde entier.
- Nous ne nous contentons pas de rêver de façons idéales, nous apportons des améliorations concrêtes
- Nous prenons soin de nos collaborateurs, de nos clients, de notre entreprise, de nos communautés et du climat, en faisant ce qui est juste.
- Nous favorisons un environnement innovant où vous pouvez construire le plan de carrière qui vous convient.
À propos de nous :
Cognizant (NASDAQ : CTSH) est un concepteur d’IA et un fournisseur de services technologiques. Avec notre gamme de solutions IA full-stack, nous accompagnons nos clients au carrefour de l’investissement dans l’IA et de la valeur ajoutée. Notre grande expertise sectorielle, des processus et de l’ingénierie nous permet de convertir le contexte propre à chaque entreprise en systèmes technologiques amplificateurs du potentiel humain, générateurs de résultats tangibles et garants de l’avantage des acteurs internationaux dans un monde en constante évolution. Découvrez notre méthode sur www.cognizant.com ou suivez @cognizant.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Mentions légales :
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.