Senior Consultant – Generative AI
About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role
As a Senior Consultant – Generative AI (Telecommunications), you will make an impact by shaping, validating, and delivering Generative AI strategies that drive tangible business outcomes for large, regulated enterprise clients. You will be a valued member of Cognizant Consulting’s AI and Digital Transformation team and work collaboratively with cross-functional stakeholders, delivery teams, and client leaders—particularly within the telecommunications domain.
In this role, you will:
- Shape Generative AI strategies and value cases by identifying high-impact business use cases, defining target operating model changes, and translating opportunities into measurable outcomes.
- Lead discovery workshops, readiness assessments, and stakeholder alignment sessions across technology, legal, security, and operations teams.
- Design and deliver business cases, roadmaps, and adoption plans with clearly defined KPIs tied to operational, customer, and financial impact.
- Apply Generative AI solutions to telecommunications use cases, including agent assist, knowledge retrieval, incident triage, order and billing inquiries, and automation of operational workflows.
- Operate effectively within large, highly regulated enterprise environments by aligning deliverables to SDLC, ITSM, security, and change control standards.
Work model – Hybrid
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring time in a client or Cognizant office, depending on project needs.
This role is open to qualified applicants based near the following locations:
- Bedminster or Middletown, New Jersey
- Dallas metroplex, Texas
- Atlanta, Georgia
- Bothell, Washington
The working arrangements for this role are accurate as of the date of posting and may evolve based on client and project requirements. We are committed to being transparent about expectations.
What you must have to be considered
- Experience in consulting, advisory, or transformation roles supporting enterprise clients.
- Hands-on experience shaping or delivering Generative AI initiatives, including use case identification, business case development, and roadmap execution.
- Knowledge of Generative AI concepts and approaches such as retrieval-augmented generation (RAG), prompt engineering, model evaluation, guardrails, and governance.
- Experience working in complex, regulated environments with strong security, compliance, and change management requirements.
- Strong client-facing skills, including facilitation of workshops, stakeholder alignment, and executive-ready communication.
These will help you succeed
- Telecommunications industry experience, particularly across customer operations, network operations, or back-office processes.
- Familiarity with human-in-the-loop AI and agent-based operating models that balance automation with governance and risk controls.
- Experience supporting AI pilots through scale, including adoption measurement, quality monitoring, and change management.
- Ability to mentor junior team members and contribute to reusable assets, standards, or methodologies.
- A continuous learning mindset and curiosity about evolving AI capabilities and enterprise applications.
Benefits
Cognizant offers a competitive benefits program, which includes:
- Medical, dental, vision, and life insurance
- 401(k) plan with employer contributions
- Employee stock purchase plan
- Employee assistance program
- Paid holidays and paid time off
- Paid parental leave and fertility assistance
- Learning and development programs, including certifications and continuous upskilling
La comunidad de Cognizant:
Somos un equipo de alto calibre que se aprecia y se apoya mutuamente. Nuestra gente defiende un lugar de trabajo enérgico, colaborativo e inclusivo donde todos puedan prosperar.
- Cognizant es una comunidad global con más de 300.000 asociados en todo el mundo.
- No solo soñamos con una mejor manera, sino que la hacemos realidad.
- Cuidamos a nuestra gente, clientes, empresas, comunidades y el clima haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes construir la trayectoria profesional adecuada para ti.
Sobre nosotros:
Cognizant (NASDAQ: CTSH) es arquitecto de soluciones de IA y proveedor de servicios tecnológicos que traduce la inversión en inteligencia artificial en valor empresarial real mediante soluciones de IA de stack completo adaptadas a cada cliente. Su profundo conocimiento de la industria, los procesos y la ingeniería le permite integrar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan un impacto real en el negocio y mantienen a las grandes empresas globales un paso adelante en un mundo en constante cambio. Para más información, visita www.cognizant.es o síguenos en @cognizant.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
Disclaimer:
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Aunque nuestro sistema permite la postulación en todos los idiomas, el (los) idioma(s) y el (los) nivel(es) de competencia requeridos para el trabajo varían. Sin embargo, se requiere un nivel básico de inglés para fines de comunicación en toda la empresa.