Senior Consultant – Generative AI
About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role
As a Senior Consultant – Generative AI (Telecommunications), you will make an impact by shaping, validating, and delivering Generative AI strategies that drive tangible business outcomes for large, regulated enterprise clients. You will be a valued member of Cognizant Consulting’s AI and Digital Transformation team and work collaboratively with cross-functional stakeholders, delivery teams, and client leaders—particularly within the telecommunications domain.
In this role, you will:
- Shape Generative AI strategies and value cases by identifying high-impact business use cases, defining target operating model changes, and translating opportunities into measurable outcomes.
- Lead discovery workshops, readiness assessments, and stakeholder alignment sessions across technology, legal, security, and operations teams.
- Design and deliver business cases, roadmaps, and adoption plans with clearly defined KPIs tied to operational, customer, and financial impact.
- Apply Generative AI solutions to telecommunications use cases, including agent assist, knowledge retrieval, incident triage, order and billing inquiries, and automation of operational workflows.
- Operate effectively within large, highly regulated enterprise environments by aligning deliverables to SDLC, ITSM, security, and change control standards.
Work model – Hybrid
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring time in a client or Cognizant office, depending on project needs.
This role is open to qualified applicants based near the following locations:
- Bedminster or Middletown, New Jersey
- Dallas metroplex, Texas
- Atlanta, Georgia
- Bothell, Washington
The working arrangements for this role are accurate as of the date of posting and may evolve based on client and project requirements. We are committed to being transparent about expectations.
What you must have to be considered
- Experience in consulting, advisory, or transformation roles supporting enterprise clients.
- Hands-on experience shaping or delivering Generative AI initiatives, including use case identification, business case development, and roadmap execution.
- Knowledge of Generative AI concepts and approaches such as retrieval-augmented generation (RAG), prompt engineering, model evaluation, guardrails, and governance.
- Experience working in complex, regulated environments with strong security, compliance, and change management requirements.
- Strong client-facing skills, including facilitation of workshops, stakeholder alignment, and executive-ready communication.
These will help you succeed
- Telecommunications industry experience, particularly across customer operations, network operations, or back-office processes.
- Familiarity with human-in-the-loop AI and agent-based operating models that balance automation with governance and risk controls.
- Experience supporting AI pilots through scale, including adoption measurement, quality monitoring, and change management.
- Ability to mentor junior team members and contribute to reusable assets, standards, or methodologies.
- A continuous learning mindset and curiosity about evolving AI capabilities and enterprise applications.
Benefits
Cognizant offers a competitive benefits program, which includes:
- Medical, dental, vision, and life insurance
- 401(k) plan with employer contributions
- Employee stock purchase plan
- Employee assistance program
- Paid holidays and paid time off
- Paid parental leave and fertility assistance
- Learning and development programs, including certifications and continuous upskilling
A comunidade Cognizant:
Somos uma equipe de alto calibre que aprecia e apoia uns aos outros. Nosso pessoal defende um local de trabalho enérgico, colaborativo e inclusivo, onde todos possam prosperar.
- A Cognizant é uma comunidade global com mais de 300,000 funcionários em todo o mundo.
- Não sonhamos apenas com um caminho melhor – nós fazemos acontecer.
- Cuidamos de nossas pessoas, clientes, empresa, comunidades e clima fazendo o que é certo.
- Promovemos um ambiente inovador onde você pode construir o plano de carreira certo para você.
Quem somos:
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram retornos concretos e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em www.cognizant.com ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
Disclaimer:
As informações de compensação são precisas a partir da data desta publicação. A Cognizant se reserva o direito de modificar essas informações a qualquer momento, sujeito à lei aplicável.
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.