About the role
As a Data Center Operations Lead, you will make an impact by leading mission-critical Data Center operations, ensuring the availability, performance, and reliability of infrastructure services across multiple sites. You will drive operational excellence, service delivery, governance, and continuous improvement while collaborating with global teams, vendors, and business stakeholders.
In this role, you will
- Lead 24x7 Data Center operations, ensuring stable and reliable infrastructure services across the environment.
- Manage service delivery performance, including SLAs, KPIs, incident management, and customer escalations.
- Oversee infrastructure platforms, including servers, storage, backup, and virtualization technologies.
- Drive capacity planning, disaster recovery readiness, security compliance, and operational governance.
- Lead technical teams, vendor relationships, and continuous improvement initiatives focused on efficiency and service quality.
Work Model
Hybrid – São Paulo (Morumbi), Brazil
This position follows a hybrid work model, requiring periodic onsite presence at our São Paulo (Morumbi) office based on business needs.
What you need to have to be considered
- Bachelor's degree in Computer Science, Information Technology, Engineering, Information Systems, or a related field.
- Experience leading Data Center Operations, Infrastructure Services, or IT Operations teams.
- Strong knowledge of:
- Windows and Linux Administration
- VMware and Virtualization Technologies
- Storage Platforms (NetApp, Dell EMC, HPE, or similar)
- Backup and Recovery Solutions
- ITIL Service Management
- Incident, Problem, and Change Management
- Capacity and Availability Management
- Disaster Recovery and Business Continuity
- Experience managing operational KPIs, SLAs, and critical incident escalations.
- Experience working with infrastructure vendors and service providers.
- Strong leadership, stakeholder management, and communication skills.
These will help you stand out
- ITIL Certification.
- Experience managing multi-site or global Data Center environments.
- Experience with automation, monitoring, and infrastructure optimization initiatives.
- Knowledge of regulatory compliance, security standards, and audit requirements.
- Experience leading Disaster Recovery testing and business continuity programs.
Please upload your resume in English
Please upload your resume in English. Resumes will be reviewed by our global recruiting and hiring teams. Applications submitted in other languages may experience delays in the review process.
We're excited to meet people who share our mission.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
