Role overview
Administer enterprise network infrastructure and connectivity services, ensuring secure, resilient, compliant, and high-performing network operations across LAN, WAN, WLAN, VPN, NAC, and network security components.
Key responsibilities
• Operate and support enterprise LAN, WAN, WLAN, VPN, internet connectivity, and network service infrastructure.
• Configure, administer, and troubleshoot Cisco routing, switching, wireless, and network access control environments.
• Manage Cisco ISE, 802.1X authentication, NAC policies, device onboarding, certificate-based access, MAB, and TACACS+ services.
• Administer DNS, DHCP, IP Address Management (IPAM), NTP, and core network services.
• Support network security technologies including firewalls, VPN gateways, web security appliances, and network segmentation.
• Monitor network availability, latency, capacity, utilisation, performance, and service health using enterprise monitoring platforms.
• Execute network configuration changes, standard service requests, firmware upgrades, patching, and lifecycle activities through approved change processes.
• Troubleshoot routing, switching, wireless, authentication, firewall, VPN, and performance-related incidents across enterprise environments.
• Support implementation and operation of Cisco DNA Center, network automation, software-defined networking, and infrastructure management platforms where applicable.
• Collaborate with security, server, cloud, and endpoint teams to ensure integrated service delivery and incident resolution.
• Automate operational tasks using scripting and network automation tools where authorised.
• Maintain network diagrams, SOPs, knowledge articles, operational runbooks, audit evidence, and configuration standards.
• Handle incidents, requests, changes, problem records, compliance activities, and documentation through ITSM platforms.
Core skills and platforms
• Cisco Routing and Switching
• LAN, WAN, WLAN and VPN Technologies
• Cisco ISE, 802.1X and NAC
• Cisco DNA Center
• DNS, DHCP, IPAM and Core Network Services
• Firewall and Network Security Technologies
• Network Monitoring and Performance Management
• ServiceNow ITSM and ITIL Processes
• PowerShell, Python or Network Automation Tools
Preferred certifications
• Cisco CCNA Enterprise
• Cisco CCNP Enterprise (preferred)
• Cisco Certified Specialist - Enterprise Network Infrastructure
• ITIL Foundation
• Network Security Certification (preferred)
Delivery expectations
• Strong ownership of network operational stability and service availability.
• Analytical troubleshooting skills across complex enterprise network environments.
• Ability to work within incident, change, security, audit, and compliance frameworks.
• Effective stakeholder communication, documentation discipline, and operational reporting capability.
• Participation in agreed support coverage, transition activities, knowledge transfer, automation initiatives, and continual service improvement programmes.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
