Job Overview
We are seeking a Senior Manager with deep expertise in the Life & Annuities insurance domain and a proven track record in business transformation. The ideal candidate brings 10–12 years of experience across Life & Annuities operations, underwriting, policy administration, claims, new business, and servicing, plus 1–2 years leading AI and Agentic AI transformation initiatives.
In this role, you will partner with business and technology stakeholders to identify transformation opportunities, optimize operations, and drive adoption of AI-powered and autonomous agent-based solutions across the insurance value chain.
Key Responsibilities
- Lead business transformation initiatives across Life & Annuities operations.
- Drive process optimization and operational excellence using AI and Agentic AI solutions.
- Assess and redesign end-to-end processes across policy administration, underwriting, claims, new business, and customer servicing.
- Collaborate with business leaders, product owners, and technology teams to define transformation roadmaps.
- Identify and implement AI use cases, including intelligent assistants, workflow automation, decision support, and autonomous agents.
- Support platform modernization initiatives involving policy administration and core insurance systems.
- Lead stakeholder management, change management, and adoption activities.
- Develop business cases, operating models, process maps, and transformation strategies.
- Ensure regulatory compliance, risk management, and governance requirements are built into transformation programs.
- Mentor consulting teams and provide thought leadership to clients.
Required Skills & Qualifications
- 10–12 years of experience in Life & Annuities insurance.
- Strong understanding of policy administration, underwriting, claims, new business, servicing, and distribution processes.
- 1–2 years of experience in AI, Generative AI, and Agentic AI-led transformation programs.
- Experience identifying and implementing AI-driven business process improvements.
- Strong consulting, stakeholder management, and transformation leadership skills.
- Experience working with insurance platforms and digital transformation programs.
- Strong analytical, problem-solving, and communication skills.
- Experience leading cross-functional and global teams.
- Willingness to travel up to 25%, based on project needs.
Preferred Qualifications
- Experience with GenAI platforms, intelligent automation, and agentic frameworks.
- Insurance industry certifications (e.g., LOMA/ACS/FLMI, CPCU) and business analysis certifications (e.g., CBAP, PMI-PBA).
- Experience with cloud-based insurance transformation initiatives.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
