About the Role
As part of the Service Delivery team in the CMT vertical at Cognizant you will be supporting a major cloud service provider's sales organization. We are seeking a detail-oriented Program Manager to manage the planning, coordination, and execution of strategies in Cloud Space. This role requires working 5 days from the office and close collaboration with sales leaders, clients, and internal teams to ensure efficient execution and optimal client experiences.
Responsibilities
Technical Evangelist (60-70%):
Attend and/or conduct strategy planning call(s) with account teams to identify relevant in-room or Demo Gallery demos for all Cloud Space | London executive engagements
Work with the Cloud Space demo team, other Cloud Space sites, the CE organization and other key internal teams to ensure relevant, up-to-date and innovate technology is being showcased in the Cloud Space | London Demo Gallery
Develop and deliver engaging narratives based on prewritten scripts and filling in supplementary, customer-specific information for the Demo Gallery that showcase the value of Google Cloud solutions and provide high-impact demo experiences for all Cloud Space | London customer engagements.
Facilitate innovation workshops (e.g. half day / one day workshops) based on pre-built framework when requested as part of an executive engagement, to identify potential customer use cases
Deliver demos of Google hardware (incl. Project Starline) to customers as / when requested
Optional: deliver the Culture of Innovation talk track as when requested.
Core/Scaled PgM (30-40%):
Conduct initial planning call to understand Google client and sales team needs;
Develop agendas based on Google client use cases and customer needs, using documentation provided by Cloud Space team;
Gather required logistical information from Google sales teams (e.g. dietary restrictions, headcount, room setup needs) and communicate to the appropriate site teams;
Source and align an appropriate speaker to each agenda topic.
Conduct speaker preparation calls and know before you go calls to ensure speakers and sales teams are aligned and ready for the engagement. Confirm that each speaker has relevant talking points and content ready to go
Update agendas in Cloud Space tool to ensure sessions are properly tracked; and
Leverage templates to create and share meeting slide content (e.g. meeting slide deck) using templates.
Ensure smooth execution during client engagements;
Send post-event surveys and document insights shared by account teams
Track and report performance metrics;
Collaborate with various departments to ensure engagement success, from on-site teams for day-of experience (catering, reception, events, AV, demos) to product/technical teams for session content;
- Complete necessary trainings if processes are updated or new product training is required
Minimum Qualifications
A Bachelor's degree with 5-7 years of experience in Program management or Program Coordinator from SaaS/IaaS/PaaS domain
Experience in strategic planning and execution of cloud/software products
Excellent planning and organizing skills.
Excellent written, verbal, and presentation skills, including comfort presenting to executive and C-level audiences.
Preferred Qualifications
Excellent organizational and time-management skills.
Strong communication and interpersonal skills.
Ability to work effectively under pressure and manage multiple projects simultaneously.
Experience collaborating with cross-functional teams.
Familiarity with cloud computing concepts.
Experience delivering presentations or demonstrations.
Work model: Work from office 100%
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
