As part of the Service Delivery team in the CMT vertical at Cognizant, you will support a major cloud service provider’s sales organization. We are seeking a detail-oriented Engagement Analyst to manage the planning, coordination, and execution of customer engagements at GEC. This role requires working 5 days from the office and close collaboration with sales leaders, clients, and internal teams to ensure efficient execution and optimal client experiences.
Responsibilities
• Conduct initial planning calls to understand client and sales team needs
• Develop agendas based on client use cases and customer needs using GEC
• Gather logistical requirements from sales teams (dietary restrictions, headcount, room setup) and communicate to site teams
• Source and align appropriate speakers to each agenda topic; run speaker preparation and “know before you go” calls
• Update agendas in GEC
• Create and share meeting slide content using provided templates
• Ensure smooth execution during client engagements
• Send post-event surveys and document insights shared by account teams
• Track and report performance metrics
• Collaborate cross-functionally with on-site teams (catering, reception, AV, demos) and product/technical teams for session content
• Complete required training as processes or products are updated
Minimum Qualifications
• Bachelor’s degree with 5–7 years of experience in customer engagement delivery from a SaaS, IaaS, or PaaS environment
• Experience in cloud sales and familiarity with cloud computing concepts
• Excellent planning, organizing, and stakeholder management skills
• Exceptional written, verbal, and presentation skills, including comfort presenting to executive and C-level audiences
• Based in the National Capital Region with regular commute to the Reston, Virginia Google office
Preferred Qualifications
• Strong organizational, time-management, communication, and interpersonal skills
• Ability to work effectively under pressure and manage multiple projects simultaneously
• Experience collaborating with cross-functional teams
• Experience delivering presentations or product demonstrations
• Expertise in storytelling and developing compelling, audience-appropriate content
• Familiarity with Public Sector customers, including Defense, National Security, State, Local, and Education markets
Compensation & Benefits
Salary is commensurate with experience, ranging from $70,000 - $75,000. This position is also eligible for Cognizant’s discretionary annual incentive program based on performance.
• Medical, Dental & Vision Insurance
• Life Insurance
• 401(k) plan with contributions
• Paid holidays plus Paid Time Off
• Long-term and Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Compensation and benefits information is accurate as of the date of this posting and subject to change. Cognizant will only consider applicants legally authorized to work in the United States without requiring company sponsorship now or in the future. LA County applicants: qualified individuals with arrest and/or conviction records will be considered for employment.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
