Sr. Consultant, PUNE, Maharashtra, India

Job Summary

Serve as a senior consultant within a hybrid work model applying deep property and casualty insurance domain expertise to guide clients through complex business process and technology transformation initiatives while delivering measurable value ensuring regulatory alignment and improving policy billing and claims outcomes for customers and stakeholders across the insurance lifecycle.

Responsibilities

Drive discovery sessions with business stakeholders to understand property and casualty insurance objectives core processes and pain points across policy billing and claims domains and translate them into clear consulting outcomes and deliverables

Design target state business processes for underwriting policy administration rating billing and claims in the property and casualty insurance context to improve efficiency accuracy and service quality

Develop detailed functional specifications and user stories for property and casualty insurance systems that align with client strategy regulatory obligations and internal control expectations

Guide configuration and validation of core insurance platforms and surrounding applications to ensure that coverage structures products rating algorithms and claims workflows reflect client requirements and industry standards

Conduct impact analysis and gap assessments between current and target operating models across underwriting policy servicing and claims operations to recommend pragmatic and sequenced transformation roadmaps

Coordinate with technical teams to clarify business requirements validate solution approaches and support integration across policy origination data warehouses reporting solutions and downstream financial systems

Perform data validation and business rule testing across property and casualty policy premium and claims datasets to support user acceptance testing and ensure that system outputs are reliable and compliant

Prepare and deliver clear consulting reports executive ready presentations and process documentation that summarize findings recommendations and measurable business benefits for property and casualty insurance clients

Enable business users through structured training sessions user guides and day in the life scenarios that demonstrate how new processes and applications support their daily work in a hybrid environment

Support change management activities by identifying business readiness risks proposing mitigation actions and reinforcing adoption of new processes and tools across underwriting operations and claims teams

Collaborate with cross functional partners including actuary finance operations and technology to ensure that property and casualty solutions are feasible sustainable and aligned with enterprise goals and regulatory expectations

Monitor solution performance and key metrics such as quote turnaround time loss ratio drivers and claim cycle time to propose continuous improvements that enhance value for customers and the wider community

Advise clients on market trends regulatory developments and emerging technology in property and casualty insurance to help them make informed decisions that support long term resilience and societal trust

Qualifications

Apply eight to ten years of property and casualty experience to interpret complex underwriting policy and claims scenarios and guide clients toward practical business and technology solutions

Demonstrate strong understanding of core insurance concepts including coverage structures rating reinsurance reserving drivers and regulatory reporting for property and casualty products

Use proven consulting skills such as structured problem solving hypothesis driven analysis and storytelling to frame issues explore options and recommend actionable solutions in client settings

Exhibit proficiency with process modeling requirements documentation and testing practices to connect business needs with technical design and implementation outcomes in hybrid project environments

Employ clear and inclusive communication skills to collaborate with diverse client and internal teams spanning business operations technology finance and analytics across on site and remote settings

Apply practical knowledge of commonly used property and casualty systems or platforms and related data structures to support configuration integration and validation activities without performing pure development work

Demonstrate strong time management and self organization skills to plan workload meet consulting milestones and maintain quality delivery without travel while working in a hybrid work model

What we offer

The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
Flexible health and financial benefits to support you and your eligible dependents—from day one.
True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.