About the Role
Serve as a Technical Lead for Pega, driving data integration and case management solutions for complex enterprise programs. With 7–10 years of experience, you will design scalable Pega architectures, mentor team members, and collaborate with cross-functional stakeholders to support transformation initiatives across commercial lending and cards & payments.
Key Responsibilities:
- Lead end-to-end design and delivery of Pega data integration solutions, ensuring seamless data flow between enterprise systems and Pega applications to support reliable case processing and reporting.
- Design and optimize Pega case management workflows, ensuring well-defined processes, SLA adherence, and audit-ready tracking across financial services operations.
- Partner with architects, business analysts, and QA teams to translate business requirements into scalable, maintainable, and compliant Pega solutions.
- Develop and promote reusable Pega assets (integrations, data pages, decision rules) to drive consistency, efficiency, and accelerated delivery across programs.
Work Model
This is a hybrid role requiring 3–4 days per week onsite in a client or Cognizant office in Charlotte, NC. Cognizant supports flexible work arrangements and promotes a healthy work-life balance through dedicated wellbeing programs. Work model expectations may evolve based on business and client needs.
Required Qualifications
- 7–10 years of experience in enterprise application development with strong expertise in Pega, including recent experience in data integration and case management.
- Hands-on experience configuring Pega integrations (connectors, services, data pages) to enable reliable interaction with external systems, data platforms, and payment ecosystems.
- Proven ability to design complex case types, stages, and workflows, including multi-step approvals, exception handling, and SLA management.
- Experience within commercial lending and/or cards & payments domains, supporting use cases such as underwriting, credit decisioning, dispute management, or transaction servicing.
Preferred Qualifications
- Pega Certified Senior System Architect (CSSA) or Certified System Architect (CSA).
Additional Information
- Applications accepted through May 25, 2026
- Salary range: $100,000 – $110,000, based on experience and qualifications
- Eligible for discretionary annual incentive program
Benefits include:
Medical, Dental, Vision, and Life Insurance; Paid Time Off and Holidays; 401(k) with contributions; Disability coverage; Paid Parental Leave; Employee Stock Purchase Plan
Disclaimer: Compensation and benefits details are accurate as of the posting date and subject to change per applicable laws and company policies.
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What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
