Guidewire Business Analyst – ClaimCenter
About the role
As a Guidewire Business Analyst – ClaimCenter, you will make an impact by driving strategic insurance transformation initiatives and delivering business capabilities across claims management processes. You will be a valued member of the insurance transformation team and work collaboratively with business stakeholders, product owners, architects, developers, quality assurance teams, claims operations partners, and business leaders to design and deliver Guidewire ClaimCenter solutions.
In this role, you will:
- Collaborate with business stakeholders to elicit, analyze, and document business requirements and objectives.
- Translate business needs into functional requirements, user stories, process flows, business rules, and acceptance criteria.
- Facilitate workshops, requirements gathering sessions, stakeholder meetings, and solution reviews.
- Support and analyze end-to-end claims management processes, including First Notice of Loss (FNOL), Coverage Validation, Exposures & Reserves, Payments & Recoveries, Subrogation, Litigation Management, and Fraud Investigations.
- Define, validate, and optimize claims business rules, workflows, and operational processes while supporting Guidewire ClaimCenter implementations, enhancements, integrations, and modernization programs.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 days a week in a client or Cognizant office in Toronto, Ontario. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- Proven experience as a Business Analyst supporting Guidewire InsuranceSuite projects, with a strong focus on Guidewire ClaimCenter.
- Deep knowledge of Property & Casualty (P&C) insurance products, claims operations, and claims lifecycle processes.
- Experience gathering, analyzing, and documenting business and functional requirements.
- Strong understanding of claims management processes, including FNOL, Coverage Validation, Exposures & Reserves, Payments & Recoveries, Subrogation, Litigation Management, and Fraud Investigations.
- Experience defining business rules, workflows, and process improvements within claims operations.
- Experience collaborating with business stakeholders, product owners, developers, architects, and QA teams in Agile delivery environments.
- Strong communication, facilitation, stakeholder management, problem-solving, and analytical skills.
- Guidewire ClaimCenter ACE Certification (latest Cloud release).
These will help you stand out
- Certified Business Analysis Professional (CBAP) certification.
- Experience supporting Guidewire Cloud transformations and modernization programs.
- Knowledge of Guidewire integrations and digital insurance platforms.
- Experience working closely with claims operations, adjusters, and business leadership teams.
- Ability to identify process improvement opportunities and recommend solutions that drive business value and operational efficiency.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation
Applications will be accepted until August 8, 2026.
The annual salary for this position is between $80,000 - $115,000 CAD, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical, Dental, Vision, and Life Insurance
- Paid Holidays plus Paid Time Off
- Long-Term and Short-Term Disability Coverage
- Paid Parental Leave
Disclaimer
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
