Field Services Audio Visual (AV) Technician - Amsterdam
About the Role
The Field Services Audio Visual (AV) Technician is responsible for providing onsite technical support for conference room technologies, collaboration platforms, audio visual systems, end-user devices, and workplace technology infrastructure. The role requires troubleshooting, installation, configuration, maintenance, and operational support of AV equipment while ensuring exceptional customer service and minimal business disruption
In This Role, You Will:
Audio Visual & Conference Room Support
- Support and maintain AV conferencing systems, telepresence solutions, meeting room panels, and collaboration technologies.
- Troubleshoot and resolve audio, video, display, microphone, camera, and connectivity issues.
- Perform break-fix support for conference room equipment and integrated AV systems.
- Validate functionality of video conferencing rooms before scheduled meetings and executive events.
- Coordinate with vendors and third-party service providers for escalations and equipment repairs.
- Assist with live events, executive presentations, town halls, and hybrid meetings.
- Configure and support Microsoft Teams Rooms and other collaboration technologies.
- Provide onsite deskside support for hardware and software incidents.
- Troubleshoot laptops, desktops, peripherals, docking stations, monitors, printers, and mobile devices.
- Execute device deployments, refreshes, upgrades, and replacements.
- Perform hardware installations, testing, configuration, and post-deployment validation.
- Support onboarding activities including workstation setup and user readiness.
- Provide Smart Hands & Feet support for local infrastructure and technology equipment.
- Assist users with software troubleshooting, operating system issues, Office applications, and peripheral configurations.
Work Model
The role requires working five days a week at the client’s Amsterdam office; there is no hybrid option.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
What we offer (Netherlands)
· Competitive salary
· Access to Udemy and Cognizant Academy
· Technology-driven organization with an open team spirit
· International work environment
Contact the Recruiter
Megha Nagpal
Email: [email protected]
Phone: +31 6 2715 5643
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
