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Senior Solution Architect – ServiceNow HRSD

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We are looking for a Senior Solution Architect to provide guidance and thought leadership to clients and internal resources in platform design, integration design, development standards, platform-management methods and technology-strategy consulting, with specialized expertise in HR Service Delivery (HRSD).

Responsibilities

Lead and mentor developers ensure the highest standard of technical quality.

Design, document and communicate the integration approach across all architecture components.

Research, analyze and propose alternative solutions addressing business needs across business lines.

Educate clients and negotiate the right technical solutions; deliver value-add experiences in every interaction.

Assist in scoping new opportunities; ensure every artefact and configured component is of the highest quality.

Act as the final escalation point for technical decision-making within a program.

Build teams that can execute; provide technical coaching and oversight to developers and architects.

Define hiring evaluation processes and emerging skill sets, identify training needs and align resources to demand.

Configure HR cases and Centre-of-Excellence segmentation.

Build lifecycle-event workflows (onboarding, transfers, offboarding).

Design Employee Center and manage HR knowledge and data security.

Required Skills

Degree or equivalent, preferably in Computer Science or Information Technology, with proven expertise in technical consulting roles.

Proven expertise on the ServiceNow platform, including platform configuration.

ServiceNow CSA and CIS-HR certifications.

HR case management, lifecycle events, and Employee Center expertise.

HRIS integration experience (Workday, SAP SuccessFactors).

JavaScript, HTML, CSS, and JS frameworks; Agile development experience.

Strong communication, analytical thinking, and ownership mindset.

Nice to Have

Post-graduate degree in software-related field.

ServiceNow CTA or CMA certification.

Employee Center / Workplace knowledge certification.


About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

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