Job Description
Key Responsibilities
· Review and moderate content in native Japanese language across various platforms (to support market-specific content moderation and cultural accuracy)
· Apply content policies while considering native Japanese linguistic nuances, slang, and cultural context
· Identify harmful, misleading, or sensitive content specific to the niche Japanese speaking market
· Ensure compliance with platform guidelines and legal standards
· Stay updated on Japanese internet trends, viral topics, and digital behavior
· Handle sensitive or explicit content professionally and objectively
· Maintain high standards of accuracy, quality, and productivity
· This level of expertise is not substitutable with non-native or intermediate speakers
Technical skills
· It is mandatory to be fully independent in writing, reading and speaking in the native Japanese language and possesses strong understanding of Japanese culture, social norms, humor, slang, and regional context
· Ability to interpret meaning beyond direct translation, including tone, intent, and implicit messaging
· Capability to make accurate judgment calls on culturally sensitive content
· This level of expertise is not substitutable with non-native or intermediate speakers
· Online community experience and exposure
· Experience with confidential information collection and management (preferable)
Soft Skills
· Strong attention to detail and quality
· Neutral and unbiased mindset when reviewing diverse content
· Ability to work independently in a fast-paced environment
· Good analytical and research skills
· Adaptable and quick learner
· Strong emotional resilience when handling sensitive material
· Good time management and task prioritization.
Other Requirements
· Willing to work in a 24 by 7 shift environment
· Comfortable working with explicit and sensitive content
· Able to manage high-pressure scenarios with professionalism
· Strong interpersonal and communication skills
About Cognizant:
Cognizant (Nasdaq: CTSH) engineers’ modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
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What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
