Responsibilities
Establishing, configuring, and maintaining customer-specific lab environments.
Installing and configuring POS, Self-Checkout (SCO), retail applications, hardware, and peripherals.
Managing software deployments, upgrades, patches, operating systems, databases, application services, and network connectivity.
Integrating retail applications with external systems, payment terminals, peripherals, and third-party services.
Performing functional, system integration, regression, and end-to-end testing, including defect investigation and root-cause analysis.
Working directly with customers during workshops, technical discussions, troubleshooting, demonstrations, acceptance testing, and technical handovers.
Supporting pilot deployments and operational readiness, including installation, configuration, troubleshooting, and technical runbooks.
Developing scripts and utilities using PowerShell, Python, or Bash to automate installation, configuration, testing, and deployment activities.
Qualifications and Skills
The ideal profile has 4–8 years of relevant experience
Technical implementation, systems integration, software deployment, technical engineering, or customer-facing solution delivery.
Strong knowledge of Linux Administration, SQL databases, TCP/IP, DNS, scripting, testing, troubleshooting.
Good understanding on Git, Docker, Kubernetes and DevOps pipeline
Good understanding on REST APIs, JSON/XML and technical documentation.
Good understanding on Cloud like AZURE or AWS
Retail technology experience, particularly POS/SCO and payment or peripheral systems, is preferred.
Strong English communication is required, and Cantonese proficiency would be advantageous for customer engagement in Hong Kong.
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About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
