Responsibilities
Establishing, configuring, and maintaining customer-specific lab environments.
Installing and configuring POS, Self-Checkout (SCO), retail applications, hardware, and peripherals.
Managing software deployments, upgrades, patches, operating systems, databases, application services, and network connectivity.
Integrating retail applications with external systems, payment terminals, peripherals, and third-party services.
Performing functional, system integration, regression, and end-to-end testing, including defect investigation and root-cause analysis.
Working directly with customers during workshops, technical discussions, troubleshooting, demonstrations, acceptance testing, and technical handovers.
Supporting pilot deployments and operational readiness, including installation, configuration, troubleshooting, and technical runbooks.
Developing scripts and utilities using PowerShell, Python, or Bash to automate installation, configuration, testing, and deployment activities.
Qualifications and Skills
The ideal profile has 4–8 years of relevant experience
Technical implementation, systems integration, software deployment, technical engineering, or customer-facing solution delivery.
Strong knowledge of Linux Administration, SQL databases, TCP/IP, DNS, scripting, testing, troubleshooting.
Good understanding on Git, Docker, Kubernetes and DevOps pipeline
Good understanding on REST APIs, JSON/XML and technical documentation.
Good understanding on Cloud like AZURE or AWS
Retail technology experience, particularly POS/SCO and payment or peripheral systems, is preferred.
Strong English communication is required, and Cantonese proficiency would be advantageous for customer engagement in Hong Kong.
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Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.











