ServiceNow Presales Expert

ServiceNow Pre‑Sales Executive – Business Development

Experience: 5–15 years

We are looking for a skilled ServiceNow Pre‑Sales & Executive to join our ServiceNow Business Group. This role involves working closely with sales, bid, and account teams to design impactful ServiceNow solutions and support end-to-end presales activities.

Key Responsibilities

• Work with sales/account teams to understand client needs and design tailored ServiceNow solutions
• Lead RFP/RFI responses with strong technical inputs and solution documentation
• Support bid teams in creating technical proposals aligned with customer requirements
• Conduct workshops, demos, and presentations for clients
• Stay updated on ServiceNow products, market trends, and competitive landscape
• Deliver compelling demos that showcase how ServiceNow solves real business challenges

Technical Skills

• 3–5+ years of ServiceNow presales experience
• Strong knowledge of modules: ITSM, ITOM, SPM, HRSD, CSM, etc.
• Experience in creating presentations, proposals, and POCs
• Ability to design and document end-to-end solutions
• Understanding of cloud and integration concepts
• Preferred certifications:
  • ServiceNow System Administrator
  • ITIL V3/4
  • CIS (any module)

Soft Skills

• Excellent communication & presentation skills
• Strong analytical and problem‑solving abilities
• Collaborative mindset
• Ability to work in a fast‑paced environment

Why Join Cognizant SNBG?

• ServiceNow Global Elite Partner
• Supportive and collaborative work culture
• Opportunity to work with industry leaders
• Strong career growth & development opportunities