Job Summary
We are seeking an experienced Operational Excellence Lead with 14 to 18 years of expertise in Business Operations Project Management and Digital Transformation. The ideal candidate will drive strategic initiatives and optimize processes within our hybrid GCC work model. This role requires a proactive approach to enhance operational efficiency and support our companys growth objectives.
Responsibilities
- Lead the development and implementation of business operations strategies to enhance organizational efficiency.
- Oversee project management activities ensuring timely delivery and alignment with business goals.
- Provide insights and recommendations for digital transformation initiatives to drive innovation.
- Collaborate with cross-functional teams to identify and address operational challenges.
- Develop and maintain project plans schedules and budgets to ensure successful execution.
- Monitor project progress and performance implementing corrective actions as needed.
- Facilitate communication between stakeholders to ensure alignment and transparency.
- Analyze business processes and identify opportunities for improvement and automation.
- Ensure compliance with industry standards and regulations in all operational activities.
- Drive continuous improvement initiatives to enhance service delivery and customer satisfaction.
- Support the development of digital tools and platforms to streamline operations.
- Mentor and guide team members to foster a culture of learning and development.
- Evaluate and report on the impact of digital transformation projects on business outcomes.
Qualifications
- Possess strong analytical skills with the ability to interpret complex data and make informed decisions.
- Demonstrate proficiency in project management methodologies and tools.
- Exhibit excellent communication and interpersonal skills to collaborate effectively with diverse teams.
- Have a proven track record of successfully leading digital transformation projects.
- Show expertise in business operations and process optimization.
- Display a strategic mindset with the ability to drive change and innovation.
- Hold a bachelors degree in Business Administration Information Technology or a related field.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
