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SDM-IOA Delivery

00065949331

Location: Hyderabad, TS (or as per business requirements)
Education: Graduate (Bachelor’s / Master's degree); Advanced certifications preferred

Work Model : Work from Office (5 Days)
Domain: CMT
Certification: LSS GB & BB
Position Summary:
We are seeking a dynamic and experienced person to lead strategic transformation initiatives across business functions. The ideal candidate will bring a strong foundation in Six Sigma, process automation, and AI/Gen AI technologies, with a proven track record of delivering impactful projects and measurable cost savings. This role requires a techno-functional mindset and the ability to drive innovation through data-driven decision-making.

Key Responsibilities:
Lead and execute process improvement projects using Six Sigma, Lean, and other continuous improvement methodologies.
Identify and implement automation opportunities using RPA, low-code/no-code platforms, and AI-based solutions.
Drive AI and Generative AI (Gen AI) initiatives to enhance operational efficiency, including use cases such as summarization, transcript analysis, and intelligent automation.
Collaborate with cross-functional teams to define KPIs, track performance, and ensure delivery of quantifiable savings.
Develop and maintain process documentation, SOPs, and governance frameworks to ensure compliance and standardization.
Mentor and coach junior team members to build internal capabilities in process excellence.
Engage with business and technology stakeholders to align process transformation goals with strategic objectives.

Required Skills & Qualifications:
Experience in process excellence, operations transformation, or related domains.
Certified Six Sigma Black Belt or equivalent.
Demonstrated success in delivering high-impact projects with measurable cost or efficiency gains.
Hands-on experience with automation tools (e.g., UiPath, Automation Anywhere, Power Automate).
Exposure to AI and Gen AI technologies, including practical applications in business operations.
Strong analytical, problem-solving, and stakeholder management skills.
Ability to work in agile environments and manage multiple priorities.
Excellent communication and presentation skills.

Preferred Attributes:
Experience in global process deployments and managing cross-functional teams.
Familiarity with AI governance, model assurance, and responsible AI practices.
Understanding of techno-functional workflows, bridging business needs with technical solutions.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Things to know before you apply

  • Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
  • Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
  • AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
  • Open position: Unless otherwise stated, this job posting is for an open position on our team.
  • Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
  • Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
CAN Rahul
I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
Can Amita
The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
1 (2)
Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer

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