Job Summary
Join our dynamic team as a PE-Ins Claims specialist where youll play a crucial role in managing insurance claims efficiently. With a focus on customer service and domain expertise youll contribute to enhancing client satisfaction and operational excellence. This hybrid role offers a rotational shift providing flexibility and exposure to diverse challenges in the insurance sector.
Responsibilities
- Manage and process insurance claims with precision and attention to detail ensuring timely resolution and client satisfaction.
- Collaborate with cross-functional teams to streamline claims processing and improve service delivery.
- Utilize domain knowledge to assess claims accurately and provide insightful recommendations.
- Engage with clients to understand their needs and provide exceptional customer service throughout the claims process.
- Analyze claims data to identify trends and opportunities for process improvement.
- Implement best practices in claims management to enhance efficiency and reduce turnaround time.
- Support the development and execution of strategic initiatives aimed at improving claims operations.
- Communicate effectively with stakeholders to ensure transparency and alignment in claims handling.
- Monitor and report on claims performance metrics to drive continuous improvement.
- Provide training and guidance to junior team members to foster skill development and knowledge sharing.
- Ensure compliance with industry regulations and company policies in all claims activities.
- Leverage technology to automate routine tasks and enhance claims processing capabilities.
- Contribute to the companys mission by delivering high-quality claims services that positively impact society. Qualifications
- Demonstrate strong customer service skills with a focus on client satisfaction and relationship building.
- Possess domain expertise in insurance particularly in Property & Casualty Insurance to enhance claims assessment accuracy.
- Exhibit excellent analytical skills to identify trends and opportunities for improvement in claims processes.
- Show proficiency in utilizing technology to streamline operations and improve service delivery.
- Display effective communication skills to engage with clients and stakeholders professionally.
- Demonstrate adaptability to rotational shifts and hybrid work model ensuring flexibility in handling diverse challenges.
- Possess a proactive approach to learning and skill development contributing to team growth and success.
Certifications Required
Certified Insurance Service Representative (CISR) or equivalent certification in insurance domain.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
