Job Summary
Join our dynamic team as a PE-Ins Claims specialist where youll play a crucial role in managing insurance claims efficiently. With a focus on customer service and domain expertise youll contribute to enhancing client satisfaction and operational excellence. This hybrid role offers a rotational shift providing flexibility and exposure to diverse challenges in the insurance sector.
Responsibilities
- Manage and process insurance claims with precision and attention to detail ensuring timely resolution and client satisfaction.
- Collaborate with cross-functional teams to streamline claims processing and improve service delivery.
- Utilize domain knowledge to assess claims accurately and provide insightful recommendations.
- Engage with clients to understand their needs and provide exceptional customer service throughout the claims process.
- Analyze claims data to identify trends and opportunities for process improvement.
- Implement best practices in claims management to enhance efficiency and reduce turnaround time.
- Support the development and execution of strategic initiatives aimed at improving claims operations.
- Communicate effectively with stakeholders to ensure transparency and alignment in claims handling.
- Monitor and report on claims performance metrics to drive continuous improvement.
- Provide training and guidance to junior team members to foster skill development and knowledge sharing.
- Ensure compliance with industry regulations and company policies in all claims activities.
- Leverage technology to automate routine tasks and enhance claims processing capabilities.
- Contribute to the companys mission by delivering high-quality claims services that positively impact society. Qualifications
- Demonstrate strong customer service skills with a focus on client satisfaction and relationship building.
- Possess domain expertise in insurance particularly in Property & Casualty Insurance to enhance claims assessment accuracy.
- Exhibit excellent analytical skills to identify trends and opportunities for improvement in claims processes.
- Show proficiency in utilizing technology to streamline operations and improve service delivery.
- Display effective communication skills to engage with clients and stakeholders professionally.
- Demonstrate adaptability to rotational shifts and hybrid work model ensuring flexibility in handling diverse challenges.
- Possess a proactive approach to learning and skill development contributing to team growth and success.
Certifications Required
Certified Insurance Service Representative (CISR) or equivalent certification in insurance domain.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.