Job Summary
The TL-Claims HC role requires a seasoned professional with 6 to 8 years of experience in claims management specifically focusing on Facets - Claims and Claims Adjudication. The candidate will work from the office during night shifts handling dental and commercial claims efficiently. Proficiency in English is essential for effective communication.
Responsibilities
- Oversee the claims adjudication process to ensure accuracy and compliance with company standards.
- Provide expert guidance on Facets
- Claims system to streamline operations and enhance productivity.
- Manage dental and commercial claims with precision to minimize errors and optimize claim processing time.
- Collaborate with cross-functional teams to improve claims handling procedures and customer satisfaction.
- Analyze claims data to identify trends and implement strategies for process improvement.
- Ensure all claims are processed in accordance with regulatory requirements and company policies.
- Develop training materials and conduct workshops to enhance team skills in claims management.
- Monitor claims workflow and adjust resources to meet operational demands effectively.
- Facilitate communication between stakeholders to resolve complex claims issues promptly.
- Utilize advanced analytical skills to forecast claims trends and prepare reports for management.
- Implement best practices in claims adjudication to maintain high standards of service delivery.
- Support the development of new claims handling protocols to adapt to changing industry standards.
- Drive initiatives to enhance the efficiency of claims processing through innovative solutions.
Qualifications
- Demonstrate proficiency in Facets
- Claims system and claims adjudication processes.
- Possess in-depth knowledge of dental and commercial claims management.
- Exhibit strong analytical skills to interpret claims data and drive improvements.
- Show excellent communication skills in English to liaise with stakeholders effectively.
- Have a proven track record of managing claims operations in a fast-paced environment.
- Display ability to work night shifts and adapt to office-based work model.
- Bring experience in developing training programs for claims management teams.
Certifications Required
Certified Professional in Healthcare Quality (CPHQ) Facets Claims Certification
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.