Key Responsibilities
Test Program Leadership
- Own and drive the end‑to‑end test strategy and execution across multiple transformation workstreams
- Establish quality governance frameworks aligned with release plans and milestones
- Lead large, distributed QA teams and manage multiple vendor partners
- Ensure delivery against fixed‑bid / outcome‑based contracts (scope, cost, timelines, quality)
- Drive cost optimization, productivity improvement, and margin protection
- Manage testing budgets, forecasting, and resource utilization
- Govern scope, change control, and risk mitigation
Demand Management & Resource Planning
- Manage testing demand across releases and workstreams
- Lead capacity planning, resource forecasting, and skill‑based allocation
- Align resource scheduling with release cycles and delivery milestones
- Address demand‑supply gaps and lead ramp‑up and skill transformation initiatives
AI‑First Quality Engineering
- Drive adoption of AI‑enabled testing and intelligent automation
- Define and execute the AI roadmap for Quality Engineering
- Build a highly automated ecosystem across functional and non‑functional testing
- Promote shift‑left and shift‑right testing practices
Stakeholder & Client Engagement
- Act as the primary QA leader for senior client stakeholders
- Provide strategic guidance on quality transformation initiatives
- Lead quality reviews, defect governance forums, and release readiness discussions
- Deliver executive dashboards and actionable quality insights
Risk & Quality Management
- Proactively identify risks and implement defect‑prevention mechanisms
- Use predictive quality metrics and AI‑driven analytics
- Ensure strong governance across the entire testing lifecycle
Required Skills & Experience
- 18+ years in Quality Engineering & Testing
- 8+ years leading large transformation programs
- Strong telecom domain experience
- Proven leadership managing 100+ member distributed QA teams
- Experience with fixed‑bid / outcome‑based delivery models
- Expertise in AI‑driven testing and modern QA practices
- Strong program governance and senior stakeholder management
- Experience managing multi‑vendor ecosystems
- Deep expertise in demand management, capacity planning, and workforce scheduling
- Strong Agile delivery background
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
