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Functional Architect (ISG)

00068207042



Job Summary

We are seeking a Functional Architect for our ISG team with 5 to 9 years of experience. The ideal candidate will have expertise in NCR Advanced Store and POS Basics and a background in Merchandising is a plus. This hybrid role involves working closely with cross-functional teams to enhance our retail solutions. The position is based on a day shift schedule with no travel required.


Responsibilities

  • Design and implement functional solutions for retail systems focusing on NCR Advanced Store and POS Basics to enhance operational efficiency.
  • Collaborate with cross-functional teams to gather and analyze business requirements ensuring alignment with company objectives.
  • Develop detailed functional specifications and documentation to support system enhancements and new implementations.
  • Provide expert guidance and support during the testing phase to ensure solutions meet business needs and quality standards.
  • Conduct regular reviews and assessments of existing systems to identify opportunities for improvement and optimization.
  • Facilitate workshops and training sessions to educate stakeholders on system functionalities and best practices.
  • Monitor and evaluate system performance recommending adjustments to improve reliability and user experience.
  • Coordinate with technical teams to ensure seamless integration of new functionalities into existing systems.
  • Lead efforts to troubleshoot and resolve complex issues minimizing downtime and ensuring business continuity.
  • Stay updated on industry trends and emerging technologies to inform strategic planning and innovation.
  • Support the development of project plans timelines and budgets to ensure timely and cost-effective delivery of solutions.
  • Engage with vendors and third-party providers to evaluate and implement complementary technologies and services.
  • Ensure compliance with company policies and industry regulations in all system-related activities.

    • Qualifications

  • Possess a strong understanding of NCR Advanced Store and POS Basics with proven experience in implementing these solutions.
  • Demonstrate excellent analytical and problem-solving skills with the ability to translate business needs into technical solutions.
  • Exhibit strong communication and interpersonal skills capable of working effectively with diverse teams.
  • Have a background in Merchandising which is considered a valuable asset for this role.
  • Show proficiency in creating detailed documentation and functional specifications.
  • Display the ability to manage multiple projects simultaneously prioritizing tasks to meet deadlines.
  • Maintain a proactive approach to learning and adapting to new technologies and industry trends.

    • What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    About us
    Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

    Other employment-related information
    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.