Job Summary
Serve as a subject matter expert in accounts receivable and order to cash operations for a global organization ensuring accurate invoicing timely collections and minimal credit risk while working in a hybrid night shift model. Apply advanced Excel and finance knowledge to optimize cash flow support key stakeholders and enhance overall process efficiency and compliance.
Responsibilities
- Manage end to end accounts receivable activities by monitoring invoices receipts and outstanding items to maintain accurate customer account balances and reliable financial records in a hybrid night shift environment.
- Drive collection strategies for domestic and international customers by prioritizing overdue accounts executing structured follow up and documenting all actions to optimize recovery rates and reduce bad debt exposure.
- Perform detailed account reconciliations by validating transactions resolving discrepancies and coordinating with internal teams so that ledgers reflect a true and fair view of receivables.
- Utilize advanced Excel skills to build and maintain complex tracking templates aging dashboards and trend reports that provide transparent visibility into portfolio health and collection performance.
- Analyze order to cash metrics such as days sales outstanding and dispute rates to identify root causes of delays and propose practical improvements that accelerate cash application and enhance working capital.
- Collaborate closely with sales customer service and billing teams to address pricing disputes short payments and missing documentation so that customer queries are resolved quickly and relationships remain constructive.
- Prepare periodic reports on collections cash forecasts and aging analyses for finance partners highlighting key risks emerging patterns and recommended actions to support informed management decisions.
- Ensure strict adherence to finance and accounting standards internal controls and company policies by following documented procedures and supporting internal and external audit requests with accurate evidence.
- Support continuous improvement initiatives in the accounts receivable and order to cash process by documenting pain points testing enhancements and sharing best practices that simplify operations and reduce manual effort.
- Train and guide colleagues on standard accounts receivable practices advanced spreadsheet techniques and documentation methods to increase overall team capability and consistency of execution.
- Coordinate with banking and cash application teams to validate remittances allocate receipts accurately and clear unapplied cash items promptly to maintain clean and current customer accounts.
- Maintain high standards of communication with customers by using clear professional language negotiating realistic payment plans where needed and reinforcing the organization commitment to ethical and respectful business conduct.
- Adapt work planning to the night shift schedule by aligning with global stakeholders managing time sensitive tasks and ensuring continuity of service for cross region operations without the need for business travel.
Qualifications
- Demonstrate strong expertise in accounts receivable and order to cash processes backed by six to eight years of hands on experience in finance and accounting environments for large or complex organizations.
- Apply advanced Excel skills including pivot tables lookup formulas and data validation in a descriptive and methodical manner to create error resistant reports and analytical models that support decision making.
- Bring proven experience in collections management by handling high volume customer portfolios negotiating payment commitments and using structured follow ups to consistently meet or exceed collection targets.
- Possess solid domain knowledge in finance and accounting principles including revenue recognition basics reconciliation concepts and controls awareness to ensure all receivable activities remain compliant and auditable.
- Exhibit strong analytical and problem solving abilities by investigating variances interpreting trends in aging data and translating findings into clear actions that improve process outcomes and stakeholder satisfaction.
- Communicate effectively in verbal and written form with internal teams and external customers by presenting information clearly documenting interactions diligently and maintaining a calm professional tone in challenging situations.
Certifications Required
Certification in finance and accounting or recognized qualification in accounts receivable or order to cash process preferred
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
