Job Summary
Serve as a subject matter expert in accounts receivable and order to cash operations for a global organization ensuring accurate invoicing timely collections and minimal credit risk while working in a hybrid night shift model. Apply advanced Excel and finance knowledge to optimize cash flow support key stakeholders and enhance overall process efficiency and compliance.
Responsibilities
- Manage end to end accounts receivable activities by monitoring invoices receipts and outstanding items to maintain accurate customer account balances and reliable financial records in a hybrid night shift environment.
- Drive collection strategies for domestic and international customers by prioritizing overdue accounts executing structured follow up and documenting all actions to optimize recovery rates and reduce bad debt exposure.
- Perform detailed account reconciliations by validating transactions resolving discrepancies and coordinating with internal teams so that ledgers reflect a true and fair view of receivables.
- Utilize advanced Excel skills to build and maintain complex tracking templates aging dashboards and trend reports that provide transparent visibility into portfolio health and collection performance.
- Analyze order to cash metrics such as days sales outstanding and dispute rates to identify root causes of delays and propose practical improvements that accelerate cash application and enhance working capital.
- Collaborate closely with sales customer service and billing teams to address pricing disputes short payments and missing documentation so that customer queries are resolved quickly and relationships remain constructive.
- Prepare periodic reports on collections cash forecasts and aging analyses for finance partners highlighting key risks emerging patterns and recommended actions to support informed management decisions.
- Ensure strict adherence to finance and accounting standards internal controls and company policies by following documented procedures and supporting internal and external audit requests with accurate evidence.
- Support continuous improvement initiatives in the accounts receivable and order to cash process by documenting pain points testing enhancements and sharing best practices that simplify operations and reduce manual effort.
- Train and guide colleagues on standard accounts receivable practices advanced spreadsheet techniques and documentation methods to increase overall team capability and consistency of execution.
- Coordinate with banking and cash application teams to validate remittances allocate receipts accurately and clear unapplied cash items promptly to maintain clean and current customer accounts.
- Maintain high standards of communication with customers by using clear professional language negotiating realistic payment plans where needed and reinforcing the organization commitment to ethical and respectful business conduct.
- Adapt work planning to the night shift schedule by aligning with global stakeholders managing time sensitive tasks and ensuring continuity of service for cross region operations without the need for business travel.
Qualifications
- Demonstrate strong expertise in accounts receivable and order to cash processes backed by six to eight years of hands on experience in finance and accounting environments for large or complex organizations.
- Apply advanced Excel skills including pivot tables lookup formulas and data validation in a descriptive and methodical manner to create error resistant reports and analytical models that support decision making.
- Bring proven experience in collections management by handling high volume customer portfolios negotiating payment commitments and using structured follow ups to consistently meet or exceed collection targets.
- Possess solid domain knowledge in finance and accounting principles including revenue recognition basics reconciliation concepts and controls awareness to ensure all receivable activities remain compliant and auditable.
- Exhibit strong analytical and problem solving abilities by investigating variances interpreting trends in aging data and translating findings into clear actions that improve process outcomes and stakeholder satisfaction.
- Communicate effectively in verbal and written form with internal teams and external customers by presenting information clearly documenting interactions diligently and maintaining a calm professional tone in challenging situations.
Certifications Required
Certification in finance and accounting or recognized qualification in accounts receivable or order to cash process preferred
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