Job Summary
With Sound business/functional knowledge on trading and commodity side needed 6+ years overall
Familiarity with standard support processes such as incident and issue management
Experience of working in a high volume time critical environment.
Strong Technical Knowledge on SQL Server or Oracle Able to interact with the customer on day to day issues and send reports on daily basis
Should be able to communicate with Business Users and other stakeholders whenever needed
Responsibilities
With Sound business/functional knowledge on trading and commodity side needed 6+ years overall
Familiarity with standard support processes such as incident and issue management
Experience of working in a high volume time critical environment.
Strong Technical Knowledge on SQL Server or Oracle Able to interact with the customer on day to day issues and send reports on daily basis
Should be able to communicate with Business Users and other stakeholders whenever needed
Experienced in Handling Production Issues and provide Bug Fix/ Solution in Production
Providing Second and Third line support for user issues
Ensuring production systems are fully operational and provide quick work around and solution
Must be able to speak fluently in English
Strong verbal and written communication both with business users and
internal IT teams.
Experience in preparing analysing and presenting reports
Should have knowledge in ITIL
Good to have Oracle Fusion/ERP functional knowledge experience
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.











