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Associate Director, Marketing Analytics & Omnichannel Operations Consulting

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About Cognizant Consulting

Cognizant Consulting is more than Cognizant’s consulting practice. We’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the role

As an Associate Director, Marketing Analytics & Omnichannel Operations, you will make an impact by leading complex client engagements and delivering high-quality omnichannel measurement and marketing analytics solutions across our life sciences portfolio.

You will be a valued member of the Life Sciences Consulting team and work collaboratively with client marketing, digital, commercial, and analytics leaders, as well as global and offshore delivery teams.

In this role, you will:

  • Own the analytical strategy, workplan, engagement economics, and delivery quality for omnichannel measurement and marketing analytics engagements across one or more life sciences clients.
  • Serve as a trusted advisor to senior client stakeholders, translating complex analytical findings into strategic insights, business cases, and actionable recommendations.
  • Lead the design and delivery of marketing mix models, multi-touch attribution, segmentation, predictive targeting, personalization, test-and-learn, and ROI measurement solutions.
  • Lead, mentor, and develop high-performing case teams, including managers, analysts, and colleagues supporting global or offshore delivery.
  • Identify and shape opportunities to expand client engagements, introduce new analytics methodologies and AI/ML capabilities, and contribute to proposals, statements of work, and client presentations.

What you must have to be considered

  • A bachelor’s degree in Marketing, Business, Statistics, Data Science, Economics, or a related field.
  • 8 to 10+ years of progressive experience in marketing analytics, digital analytics, or commercial analytics within the pharmaceutical or biotechnology industry.
  • Significant client-facing experience gained within management consulting, an analytics advisory firm, or a pharmaceutical or biotechnology commercial analytics environment.
  • At least three years of direct people leadership and engagement or project leadership experience.
  • Advanced knowledge of marketing analytics techniques, including marketing mix modeling, multi-touch attribution, segmentation, predictive or propensity modeling, test-and-learn design, and ROI measurement.
  • Strong knowledge of life sciences commercial and marketing data sources, such as IQVIA, Symphony Health, Komodo, prescription claims, CRM or Veeva, and digital and media engagement data.
  • Demonstrated ability to lead global, cross-regional, remote, or matrixed teams across multiple locations and time zones.
  • Executive-level communication, storytelling, and stakeholder management skills, with the ability to build trusted relationships and influence senior client leaders.
  • Strong engagement management capabilities, including staffing, budgeting, timeline management, quality control, and delivery oversight.
  • Understanding of regulatory, legal, and privacy requirements related to the use of commercial and customer data.

These will help you succeed

  • An MBA or relevant master’s degree.
  • Previous experience with a leading consulting or analytics advisory firm serving life sciences clients.
  • Experience leading omnichannel analytics for a product launch, particularly within specialty care or oncology.
  • Experience evaluating or implementing AI/ML or generative AI capabilities within marketing or commercial analytics.
  • Working knowledge of Power BI, Tableau, SQL, or Python.
  • Experience with cloud data platforms such as Snowflake or Databricks and modern MarTech or AdTech ecosystems.
  • A track record of growing client accounts, shaping proposals, or developing new service offerings.
  • Willingness and ability to travel to client sites when required.

Future opportunities

Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant.

Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a suitable opportunity becomes available in the future, we will notify you. At that time, you can determine whether you would like to apply for the specific open position.

Thank you for your interest in Cognizant career opportunities.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Things to know before you apply

  • Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
  • Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
  • AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
  • Open position: Unless otherwise stated, this job posting is for an open position on our team.
  • Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
  • Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
CAN Rahul
I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
Can Amita
The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
1 (2)
Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer

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