Associate Director, Marketing Analytics & Omnichannel Operations Consulting

About Cognizant Consulting

Cognizant Consulting is more than Cognizant’s consulting practice. We’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the role

As an Associate Director, Marketing Analytics & Omnichannel Operations, you will make an impact by leading complex client engagements and delivering high-quality omnichannel measurement and marketing analytics solutions across our life sciences portfolio.

You will be a valued member of the Life Sciences Consulting team and work collaboratively with client marketing, digital, commercial, and analytics leaders, as well as global and offshore delivery teams.

In this role, you will:

• Own the analytical strategy, workplan, engagement economics, and delivery quality for omnichannel measurement and marketing analytics engagements across one or more life sciences clients.
• Serve as a trusted advisor to senior client stakeholders, translating complex analytical findings into strategic insights, business cases, and actionable recommendations.
• Lead the design and delivery of marketing mix models, multi-touch attribution, segmentation, predictive targeting, personalization, test-and-learn, and ROI measurement solutions.
• Lead, mentor, and develop high-performing case teams, including managers, analysts, and colleagues supporting global or offshore delivery.
• Identify and shape opportunities to expand client engagements, introduce new analytics methodologies and AI/ML capabilities, and contribute to proposals, statements of work, and client presentations.

What you must have to be considered

• A bachelor’s degree in Marketing, Business, Statistics, Data Science, Economics, or a related field.
• 8 to 10+ years of progressive experience in marketing analytics, digital analytics, or commercial analytics within the pharmaceutical or biotechnology industry.
• Significant client-facing experience gained within management consulting, an analytics advisory firm, or a pharmaceutical or biotechnology commercial analytics environment.
• At least three years of direct people leadership and engagement or project leadership experience.
• Advanced knowledge of marketing analytics techniques, including marketing mix modeling, multi-touch attribution, segmentation, predictive or propensity modeling, test-and-learn design, and ROI measurement.
• Strong knowledge of life sciences commercial and marketing data sources, such as IQVIA, Symphony Health, Komodo, prescription claims, CRM or Veeva, and digital and media engagement data.
• Demonstrated ability to lead global, cross-regional, remote, or matrixed teams across multiple locations and time zones.
• Executive-level communication, storytelling, and stakeholder management skills, with the ability to build trusted relationships and influence senior client leaders.
• Strong engagement management capabilities, including staffing, budgeting, timeline management, quality control, and delivery oversight.
• Understanding of regulatory, legal, and privacy requirements related to the use of commercial and customer data.

These will help you succeed

• An MBA or relevant master’s degree.
• Previous experience with a leading consulting or analytics advisory firm serving life sciences clients.
• Experience leading omnichannel analytics for a product launch, particularly within specialty care or oncology.
• Experience evaluating or implementing AI/ML or generative AI capabilities within marketing or commercial analytics.
• Working knowledge of Power BI, Tableau, SQL, or Python.
• Experience with cloud data platforms such as Snowflake or Databricks and modern MarTech or AdTech ecosystems.
• A track record of growing client accounts, shaping proposals, or developing new service offerings.
• Willingness and ability to travel to client sites when required.

Future opportunities

Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant.

Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a suitable opportunity becomes available in the future, we will notify you. At that time, you can determine whether you would like to apply for the specific open position.

Thank you for your interest in Cognizant career opportunities.

À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant. 

À savoir avant de postuler

• Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
• Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
• L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
• Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
• Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
• Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.