Job Title: ServiceNow Pre-sales and Solutions executive - Business Development
Location: Chennai, Bangalore, Hyderabad
Hire Type: Full Time
Experience Level: -9 - 15 years
Job Summary:
We are seeking an experienced ServiceNow Solution Architect (Presales) to join our ServiceNow business Group. In this role, you will be responsible for leading the presales activities, working closely with the sales, bid and account team. You will act as a technical expert during the sales cycle, showcasing the capabilities of ServiceNow, designing solutions and ensuring that the proposed solution aligns with the client’s business needs. The ideal candidate will have extensive experience in designing and implementing enterprise-level solutions using ServiceNow.
Key Responsibilities:
- Collaborate with sales, account and other stakeholders to understand customer requirements, and design tailored ServiceNow solutions that addresses the business challenges and maximize value
- Lead the response to the RFP’s/RFI’s by providing detailed technical inputs and creating solution deliverables
- Work with sales and bid teams to develop technical proposals and ensure alignment between proposed solutions and customer requirements
- Participate in customer workshops, bid defense activities
- Stay updated on ServiceNow product releases, competitive landscape, and industry trends to effectively position the ServiceNow solutions
- Conduct detailed DEMO’s/presentations during the client visit and effectively communicate how ServiceNow can address their business challenges
Technical Skills:
- 9+ years of experience in ServiceNow presales
- Strong experience with ServiceNow platform including modules like ITSM, ITOM, SPM, HRSD, CSM & more
- Proficiency in developing & delivering client presentations and POC’s
- Ability to design and document solutions that complement customer requirements and existing technology landscape
- Familiarity with cloud technologies and infrastructure with an understanding of how ServiceNow solutions integrate with these platforms
- ServiceNow/Other certifications
- ServiceNow System Administrator (Preferred)
- ITIL V3/4 Foundation (Preferred)
- Certified implementation specialist (Desired)
Soft Skills:
- Excellent communication skills
- Presentation skills
- Analytical thinking and problem solving
- Ability to work collaboratively
- Ability to work in fast paced environment
Why Cognizant SNBG:
- ServiceNow Global Elite Partner
- Collaborative and supporting Environment
- Work with industry leaders
- Opportunity for career growth and professional development
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
