Title : SR Functional Duck creek SME
Charlotte, NC
Key Responsibilities
- Design, configure, and implement insurance products and business logic using Duck Creek Policy (Author, Express, Server, Forms, Rating, and related components).
- Develop and maintain Duck Creek Insights reports, dashboards, and data models to support business reporting and analytics needs.
- Architect and implement headless/API-first integrations, enabling Duck Creek Policy capabilities to be consumed by external front-end applications, portals, and third-party systems.
- Leverage DCOD (Duck Creek On Demand) platform knowledge to support cloud-based deployments, configuration management, and platform-specific best practices.
- Collaborate with Business Analysts, Product Owners, and Enterprise Architects to translate business requirements into scalable technical solutions.
- Build and maintain Duck Creek Manuscripts, covering underwriting rules, rating logic, and form generation.
- Design and expose RESTful/SOAP APIs for integration with policy administration, billing, and claims systems, as well as external vendor services.
- Participate in system architecture discussions, providing recommendations on integration patterns, data flow, and headless implementation strategies.
- Conduct impact analysis for upgrades, patches, and new feature rollouts across Policy and Insights modules.
- Ensure adherence to information security standards and data governance policies throughout implementation.
- Support testing, troubleshooting, and performance tuning across Duck Creek components in both on-premises and DCOD environments.
- Document technical designs, integration specifications, and configuration standards for ongoing platform support.
Required Skills & Experience
- 10+ years of hands-on experience with Duck Creek Policy (Author, Express, Server, Forms, Rating, User Admin).
- Strong working experience with Duck Creek Insights — report building, data extraction, and analytics configuration.
- Proven experience designing and implementing headless/API-based architectures, including RESTful API development and integration patterns.
- Working knowledge of Duck Creek On Demand (DCOD) — cloud deployment model, configuration management, and platform nuances.
- Solid understanding of P&C insurance domain concepts across Personal, Commercial, and/or Specialty Lines of Business.
- Experience with Duck Creek Manuscript development, including underwriting rules, rating algorithms, and form generation logic.
- Familiarity with Agile/Scrum delivery methodology.
- Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
- Excellent communication skills with experience collaborating across cross-functional teams (Business, QA, Architecture, DevOps).
Preferred/Nice-to-Have Skills
- Experience with Duck Creek Billing or Claims modules.
- Exposure to Duck Creek Transact, Example Studio, or TAC (Transaction Authoring Component).
- Knowledge of OAuth/Okta or other identity/authentication frameworks for API security.
- Experience with CI/CD pipelines and DevOps practices in a Duck Creek context.
- Familiarity with cloud platforms (Azure/AWS) supporting DCOD hosting.
Insurance industry certifications (e.g., Duck Creek certifications, INS21/INS22).
#LI-AV1#CB#Ind123
Jobs. Application Accepted: 11/20/2026
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable language
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
